I've recently and intermittently been getting bounce back messages when sending to two of my Blackberry users:
Sent Date: Wed Jun 13 10:13:19 2007
has not been delivered to the recipient's BlackBerry Handheld.
The returned error status is <DB_USER_SUSPENDED_MODE>
i cannot replicate the problem as it happens so rare.
has anyone else been getting these? I called Rogers support and they were of no help since we cant reproduce the problem.
we're not using BES. we are using Exchange 2003 and mail is being forwarded to the BB. when it happened i sent the message to the users' exchange account. i did try sending an email directly to the handheld and did not get the bouceback.