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Old 06-14-2007, 07:48 PM   #1 (permalink)
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Default Restore messages from a previous BlackBerry device to a new BlackBerry device during

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Doc ID : KB05299


Has anyone tried this? when i used this method...the old emails replaced any in the new device, and thus the user was missing a couple of emails.
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Old 06-15-2007, 10:08 AM   #2 (permalink)
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Yup -- and that's exactly how it works. A restore of Messages will overwrite (not append to) the contents of Messages on the BB. If you choose to do a restore you really need to make sure that no new email is received on the device before the restore (probably tricky with an EA on BES though).
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