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Old 06-14-2007, 11:00 PM   #1 (permalink)
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Default Can't Read HTML Emails

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Is anyone having problems with receiving emails that are blank? I know the whole BB doesn't support HTML vs. plain text issue, but I have people who send me an email I can read and then a minute later their next response is blank. Any info?

Last edited by courtneyban : 06-14-2007 at 11:20 PM. Reason: wanted to be more specific
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Old 06-15-2007, 06:56 AM   #2 (permalink)
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They are sending in HTML. The only workaround that I know of right now (courtesy of RIM) is to have the sender resend using text format or look at the note in Outlook or another email application that you use.. I have heard there might be a software application coming out int he future, but that has not been confirmed.
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Old 06-15-2007, 08:25 AM   #3 (permalink)
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Quote:
Originally Posted by Dubdub View Post
They are sending in HTML. The only workaround that I know of right now (courtesy of RIM) is to have the sender resend using text format or look at the note in Outlook or another email application that you use.. I have heard there might be a software application coming out int he future, but that has not been confirmed.
I had to re-send emails in plain text to my Yahoo user friends because I couldn't get their message portion and then it worked fine. I find this odd since I've been getting emails just fine from them for a couple years now so assumed it was a new issue.
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Old 06-15-2007, 09:27 AM   #4 (permalink)
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You’ll find more information on the subject here Body of Email Getting Stripped


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