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Old 05-11-2005, 01:45 AM   #1 (permalink)
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Default Help Needed - Enterprise Activation

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Hi,

When I click on the Enterprise Activation icon, it brings a login screen with my Email address, PIN Number and password. When I put my password, it give me an error that "Error occured, Please contact your system adminstrator". Also I am not able to receive emails on my blackberry.

Any help and suggestions would be of great help.

Regards
Karan
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Old 05-11-2005, 04:15 AM   #2 (permalink)
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Are you using BES or BWC?
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Old 05-11-2005, 12:00 PM   #3 (permalink)
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As far as I know you don't have to have anything set on that screen if you are using BES.
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Old 05-11-2005, 07:30 PM   #4 (permalink)
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1) make sure the OS on the berry is @ 4.0
2) make sure your signal bar is strong
3) enter the external e-mail address of the persons berry
4) set the password under user profiles, service options
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Old 05-11-2005, 09:04 PM   #5 (permalink)
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Guys - 10:1 the original poster was a BWC customer and had no reason to invoke Enterprise Activation.
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