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Old 06-16-2007, 10:36 AM   #1 (permalink)
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I went to the Blackberry site to update my desktop software to 4.2. I downloaded it and went to instal but it gives me an error message. Any idea why?
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Old 06-16-2007, 10:37 AM   #2 (permalink)
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Gonna need a lot more info than that. What version Desktop Manager? What version of Windows? What is the error?
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Old 06-16-2007, 10:46 AM   #3 (permalink)
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Sorry, when I go to run the install it starts then gives me an error message saying "1: Failed to install ISKernel files. Make sure you have appropriate privileges on this machine. I'm also running on Windows Vista.
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Old 06-18-2007, 08:36 PM   #4 (permalink)
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I am having the same problem. Anyone know what to do about it? (I did a search but couldn't find anything.)
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Old 06-20-2007, 03:22 PM   #5 (permalink)
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Try to deactivate the UAC (User Control Account) on Windows Vista:
- go on start and click on you avatar
- click on activate/deactivate User Control Account
- turn off the choice "To protect you computer, use the User Control Account"
- click on OK
- restart your PC
- try to install again the Desktop Manager


Sorry for my english, but i have translated everything from italian.

Tell me if I solved your problems.

Ciao.

Last edited by giottino : 06-20-2007 at 03:34 PM.
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Old 08-30-2007, 07:43 AM   #6 (permalink)
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I have winXP SP2, with the same problem... what should I do?

Quote:
Originally Posted by giottino View Post
Try to deactivate the UAC (User Control Account) on Windows Vista:
- go on start and click on you avatar
- click on activate/deactivate User Control Account
- turn off the choice "To protect you computer, use the User Control Account"
- click on OK
- restart your PC
- try to install again the Desktop Manager


Sorry for my english, but i have translated everything from italian.

Tell me if I solved your problems.

Ciao.
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