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Old 06-17-2007, 02:46 PM   #1 (permalink)
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Default Problem upgrading device manager.

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I downloaded the install for the 4.2 device manager, but when I go to run the install it gives me an error message of "Failed to install ISKernel Files. Make sure you have appropriate privileges on this machine." Any help? thanks!
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Old 06-17-2007, 03:02 PM   #2 (permalink)
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Did you run the install on an administrator account?
That is what comes to mind first
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Old 06-17-2007, 03:30 PM   #3 (permalink)
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Post Login as local admin...

Quote:
Originally Posted by makehimscene View Post
I downloaded the install for the 4.2 device manager, but when I go to run the install it gives me an error message of "Failed to install ISKernel Files. Make sure you have appropriate privileges on this machine." Any help? thanks!
I had a similar problem. I had to login as administrator. The update would not install while I was using my domain account...

Hope this helps
Let us know if you get by this issue...

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Old 06-17-2007, 07:38 PM   #4 (permalink)
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Thanks I'll give it a try!
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Old 06-17-2007, 07:41 PM   #5 (permalink)
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I'm logged in on the only account on my Windows, which is an administrator account, and still the same message.
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Old 06-17-2007, 07:49 PM   #6 (permalink)
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Default Are you running Vista?

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Originally Posted by makehimscene View Post
I'm logged in on the only account on my Windows, which is an administrator account, and still the same message.
Are you running Vista??
See this link...
Q112364 PRB: Failed to Install ISKernel Files on Windows Vista
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Old 06-17-2007, 07:54 PM   #7 (permalink)
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Yeah I'm using windows vista. So I guess I need to update my install shield?

Last edited by makehimscene : 06-17-2007 at 07:59 PM.
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