BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-20-2007, 02:37 AM   #1 (permalink)
New Member
Join Date: Jun 2007
Model: 8800
Carrier: ATT
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help! Black screen & LED flashing Red..

Please Login to Remove!

Hello-First let me start by thanking all of you for contributing to this site. The content is very useful!

Second-I have a BB 8800 that started doing the reset loop a couple of days ago. Today I connected it to the desktop Manager and it would not detect it. I selected the apploader and it detected the device and identified the PIN. I followed the wizard up until the point where it asked for the device password. I wasn't sure if I would be able to recover the data so I purposely entered the incorrect password 10 times. The apploader advised me that it was wiping the device. When it finished, the LED would blink twice every so many seconds. I disconnected it from my PC, removed the battery, re-instered it and tested it. Now the device does not turn on, the LED remains red for almost a minute and then it starts to blink twice every so many seconds. I tried walking through the solutions provided using the Java app, and the App Loader via cmd but I can't get the device to be detected no matter what I do. I don't think it's a harsware failure and feel like I"m very close to bringing it back to life. Am I missing something? I appreciate any assistance and/or guidance. Thank you!
Old 06-20-2007, 02:48 AM   #2 (permalink)
BBF Moderator
John Clark's Avatar
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,697
Post Thanks: 4
Thanked 108 Times in 75 Posts

You've already posted this in two other places. The fix for this is in Main Page - BlackBerryFAQ. There are instructions for wiping with JL_Cmder and if that doesn't work, what to do next. The "what to do if JL_Cmder won't work" usually will bring it back. If neither of these will bring it back then you may just have a dead device.

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

Last edited by John Clark : 06-20-2007 at 02:49 AM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.