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Old 06-20-2007, 01:06 PM   #1 (permalink)
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Join Date: Jun 2007
Model: 8703e
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Default Cingular 8700c to Alltel 8703e - Switch Device Wizard

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Hi all. I've looked around the forums and can't find the answer to this question, but in case I've missed it, I apologize in advance.

Here is my issue:

My company has a BES, and I have a company issued Cingular 8700c. The phone works everywhere except my house. I really enjoy having the BES integration; getting e-mails, calendar, contacts, and notes instantly on the device, but the lack of voice support at home is crippling.

To solve this I purchased an 8703e from Alltel. I've asked the company if they'd allow me to connect the phone to the BES, and have been told, "This would set a bad precedence." I got shot down.

I am currently checking mail using BIS and OWA. It works fine, but lacks the synchronization of Calendar, contacts, etc, and has a 15 minute or so delay. I was reading about the Desktop redirector, and how I could have a machine always-connected to the network, and have the same functionality as the BES, except everything would be managed at the desktop versus the server level. Okay, cool.

I loaded up the latest DM (4.something), and saw a Switch Device Wizard. Cool! I also noticed that somehow the DM already new that I had an account on the BES with a previous phone (b/c I saw the PIN in one of the screens).

Here is my question: Can I use this tool (Switch Device Wizard) to 'move' everything from the old device to the new one without alerting the BES administrator to anything that has happened. I understand the SDW can move contacts, etc, to the new phone. I'm more concerned about changing the PIN to the new device automatically. I feel like an Admin would have to do this...and this is not what I want. My goal is not to break any rules, just to get the same functionality as with the 8700c by using the Redirector vs the BES (since they won't let me on it).

My understanding from reading the documentation on the Desktop Redirector, was that a BES wasn't necessary, only an Exchange account. Is my Exchange account 'tied' to the 8700c PIN until someone (an admin) removes it?

How can I make this work!? Thanks for any help I can get!!
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