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Old 06-20-2007, 02:28 PM   #1 (permalink)
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Default Email messages sometimes automatically show up as read

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Im having a problem with my new curve with new email (and possibly might have had the same thing happen to my 8700 but cant remember). sometimes ill check my blackberry and i'll have a new email message that shows up as read, but i know i didn't read it yet. most often it happens at night, i wake up and i have 3-4 new emssages but none of them are marked unread. Unless i'm sleep-blackberry'ing, this is really annoying.

anyone else having the same issue?

Last edited by mirzank : 06-20-2007 at 02:29 PM.
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Old 06-20-2007, 02:45 PM   #2 (permalink)
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Are you on a BES setup, such as with your business?
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Old 06-20-2007, 02:47 PM   #3 (permalink)
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yes actually i am on bes. i also have gmail setup through BIS but as far as i recall it is BES messages that have this problem.
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Old 06-20-2007, 02:54 PM   #4 (permalink)
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iam on bis and this happens if my outlook is open on 1 of my pc's

whays up?

i have selected leave message on server on outlook but no luck
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Old 06-21-2007, 01:03 AM   #5 (permalink)
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Rising issue with the newer BlackBerry smart phone 4.2 code and BlackBerry Enter Prise server assignment of Folder IDs.

You'll want to ensure your running BES 4.1.3 with hot fix 2 or the newly released 4.1.4, turn your BlackBerry smartphone Email reconciliation off and back on to re populate your folder IDs. There's a few good articles on that issue in www.blackberry.com/btsc
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