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Old 06-22-2007, 08:27 AM   #1 (permalink)
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Question Cannot delete email from my BB

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I restored a backup file when I was given a replacement device by Sprint. All of the messages contained within that file transferred over to my device without a problem...but I can't delete any of them. If I press the DEL key or use the trackwheel I get the delete menu up, I am presented with the usual choices (Mailbox and handheld, handheld, cancel) but neither of the delete options has any effect.

I searched and couldn't find anything related to this. Does anyone have any idea what's up?
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Old 06-22-2007, 08:48 AM   #2 (permalink)
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Are they saved under SAVED messages?
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Old 06-22-2007, 09:12 AM   #3 (permalink)
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Wirelessly posted (7130e: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

No. The messages are in my main message inbox. And whether it's a BIS or BES message, none can be deleted. The only messages I can delete are those since the restore.
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Old 06-27-2007, 02:02 PM   #4 (permalink)
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I have the same problem, i can only seem to sort it by removing the battery and restarting?
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Old 06-27-2007, 02:29 PM   #5 (permalink)
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Quote:
Originally Posted by badshot1uk View Post
I have the same problem, i can only seem to sort it by removing the battery and restarting?
And does that work? A battery pull reboot does the trick for many users who have this problem.
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Old 06-27-2007, 02:41 PM   #6 (permalink)
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I found the solution for my issues (battery pull did not work). I just re-created the message database (backed it up) then restored the new backup onto my device, and the problem was solved. Something in the message database had become corrupted on a previous restore. Not sure why it got corrupted, but it is fixed now....
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Old 06-27-2007, 02:48 PM   #7 (permalink)
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Cool.
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