Originally Posted by whsbuss
Is this sent to BIS or BES users? This may be related to the blank email body reported in another thread. I still have a case opened with RIM for this problem. I believe it has something to do with mail formatting in the BIS.
We are not using BES. All are sent to BIS. I wonder if its related to the problem you're having? Interesting.
To touch more on the issue, we copy the text from the report, paste into Outlook, and send email. The Outlook email is in Rich Text Format. If I send it in Plain Text format, it sends out with all the data. But, naturally, I lose all the nice formatting.