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Old 05-16-2005, 06:39 AM   #1 (permalink)
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Default Error when making a phone call

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Hi Guys

i need help with a problem on a specific 7290 device. When making a phone call, a message appears saying "Authorization failed". it is strange because I can receive calls, email and anything else. When I put the sim card into a normal cell phone, I can make a call.

Any ideas?

Thanks
Petrus.
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Old 05-16-2005, 07:44 AM   #2 (permalink)
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Hmmmm, sounds like you need to give your carrier a call. That would probley be the best solution.
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Old 05-16-2005, 07:48 AM   #3 (permalink)
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Well, I can make calls using a normal cell phone. i dont think its the carrier.
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Old 05-16-2005, 07:57 AM   #4 (permalink)
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Yes, I understand that. If its a problem with the BB, thats why you would need to call them and talk with their support. They can trouble shoot the problem. Call them on a regular phone and get the support on the phone and they will probley have you try and make a call on the BB etc.
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Old 05-16-2005, 08:17 AM   #5 (permalink)
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Is the handheld for your carrier? If not, it's quite possible that the carrier is not allowing that type of device.

cd.
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Old 05-16-2005, 08:51 AM   #6 (permalink)
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It is yes.
I will speak to them and find out.
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