Originally Posted by greenhand
I work at a small company in Seattle with about 20 employees. We currently use the Desktop Redirector to receive our e-mails. When I receive e-mails with attatchments, it shows me that their IS an attachment, I just don't have the option to open it. Does anyone know why this is? I also receive my Gmail account on my Blackberry, and attachments open just fine on it. What I usually end up doing is forwarding my work e-mail to my Gmail account to open the attachments. Is there a solution to this problem, this is the case with all of the employees here. Please advise, thank you in advance.
When you open the mail on top its shows [1 attachment] click track wheel/pad and select open attachment. Then scroll to full content click wheel/pad and select retrieve
hope this helps