I am a paramedic and our dispatcher has the capability to send dispatches to us via sms email address (mine is
. I want to set up an exception so that I get a specific tone for the dispatches. The problem I am having is that all of the sudden for some reason the SMS that are arriving are now not coming from the sender's email address directly but rather a series of numbers like 000000019. The sender's email address is identified within the SMS where it is says FRM: and has the sender's email address. For this reason, I can't get the BB Curve to recognize the SMS as from a particular sender and respond appropriately to the profile/exception set up based on this post. Any suggestions from you gurus?