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Old 07-24-2007, 09:22 PM   #1 (permalink)
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Every time i try to sync my 8800 now I get an internal error message that instructs me to check the log, but I can't seem to find the log. I have tried repairing the desktop manager, but to know avail. Any tips?

Thanks in advance,

Don
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Old 07-24-2007, 09:35 PM   #2 (permalink)
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Log: Desktop Manager > Sync > Config Tab at top > Configure Synch button > last button is View Log, (I think, I typed this from memory, not at my PC right now.)

look at the log there and see where the error occurs.
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Old 07-25-2007, 08:59 AM   #3 (permalink)
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The view log button is grayed out.
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Old 07-25-2007, 09:04 AM   #4 (permalink)
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Plug in your BB to the USB cable?
I don't know why it would be greyed out?
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Old 07-25-2007, 11:49 AM   #5 (permalink)
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Yes, the BB was connected and showing a charge.
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