BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-26-2007, 11:23 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: May 2007
Model: NA
PIN: N/A
Carrier: NA
Posts: 113
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Hosted BES and switching devices

Please Login to Remove!

Right now Im using a hosted BES. If I get a new blackberry, how do I change my hosted BES from the current device to the new device? Also, if I want to go back and forth between two devices and use hosted BES is it possible?

Also, I periodically back up my blackberry including all msgs. If I were to get a new blackberry and restore a backup on the new one, i would have the msgs on the new BB as well, right?

TIA everyone
Offline  
Old 07-27-2007, 07:31 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2004
Location: West of Ottawa, Canada
Model: PassP
OS: 10
Carrier: Bell
Posts: 1,069
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What I did was plug in my new device and fire up desktop manager. A dialogue box will pop up asking you if you want to change devices. It uses the pin id's for this. Answer yes and it will ask you to move your mouse on a random motion to generate a new encryptation code. Do this.

After a short delay, the ota synchronization should begin on its own. It will take several minutes. If it does not begin on it's own you may have to call your BES provider and ask for a password to initiate the process manually.

To tranfer your information you should upgrade to the latest version of Desktop Manager and use the "Switch device" feature.

Last edited by roofus : 07-27-2007 at 07:33 AM.
Offline  
Old 07-27-2007, 11:04 AM   #3 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Actually, if you're on hosted BES I'd check to see with them if wireless backup and restore are enabled. If so, Enterprise Activation will take care of all that.

Any time you upgrade the OS or switch devices you have to perform an EA. You can start one by entering your email address and EA password (from your BES admin) or by syncing via USB if your desktop has access to the BES.

I really don't recommend frequently switching in your case as it's tricky to retain all your messages. The switch device wizard might do a better job in that regard (I've never used it).

If you are trying to restore messages via a backup make sure that wireless is turned off to prevent the receipt of new messages. The restoring of messages will overwrite -- not append -- any messages on your BB.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.