Hello all, sorry my first time thread has to be asking for help, but here goes.
I recently received a refurbished Blackberry because my old one blew out on me. Long story, but in the end Blackberry supplied me a new phone for free because it was under the year warranty. Gratefully, I tried to get back into the swing of life with my new
The first few days went fine, and I was able to get internet, as I was paying the $30/month or whatever cost for it. But after a bit, it got funky.
Basically, the internet gave out on me. I repeatedly receive this message whenever trying to load a page or sign my e-mail up after a good 1.5-minute wait for the "Requesting..." bar:
"A communication failure occurred with the selected provisioning server. The server may be busy, please try again later. If the problem persists contact your service provider."
What I get from this is that it's the servers fault and that it has a problem. Thing is that I don't really believe that, I feel it's probably more user-error.
Realize now that I have had relatively no time to update it. I have yet to hook it up to my computer (it's in a box at the moment; on my girlfriend's), nor set-up my e-mail account.
Everything else on the phone works fine such as SMS text, Blackberry Messenger, etc. and it has a strong signal and is connected to "edge".
My question is: is this seemingly problem with the internet due to user error, server error or Blackberry sending my a refurbished phone? Do I just need to hook it up to my computer and all questions will be answered? Any help is appreciated (and btw, no a google search didn't sum it up for me