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Old 08-03-2007, 02:32 AM   #1 (permalink)
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Default Can't Delete Emails!!!

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Hi, Can anyone help me, I don't seem to be able to delete emails on my Pearl 8100. I use the usual "delete prior" button, but nothing happens.... Any ideas?
Thanks, Deekay.
Old 08-03-2007, 09:39 AM   #2 (permalink)
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Check the knowledgebase. There's an article that specifically covers your options for dealing with email that can't be deleted.
Old 08-04-2007, 03:35 PM   #3 (permalink)
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Do new mails on your Pearl shows a folder icon?

If yes: Turn Wireless reconcile OFF, Save, wait 20 sec, turn it back ON
You find it in Messages->Options-> Email Reconciliation

New email should appear with a envelope and you should be able to delete them.
For the old mails:
- turn antenna off
- backup mail using BDM
- delete mails using BDM
- Restore mails..with BDM
- turn antenna on

Does this help?
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