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Old 05-25-2005, 09:51 AM   #1 (permalink)
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Cool Desktop Redirector not supported by my carrier?

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Is this even possible? I went out yesterday and bought a new 7100G from Cellular One/Dobson. I have been able to get the Blackberry Webclient working, but unable to get the desktop redirector working. I called Cellular One about this issue and was tranfered to "Tier 2" Data Support. They told me that Cellular one does not support Blackberry Desktop Redirector because of the problems associated with it.

I purchased this / was sold this, because I knew I did not have BES available and that the Desktop Redirector would work fine for me. I am also the exchange administrator here at work and can go the add contact route to forward all of my email to my device. This is not the method I had envisioned using when I decided to purchase this device.

Does anyone have any ideas? When I install Desktop redirector the status window halts at "Verifying Forwarding Address" I have checked the Blackberry KB's for information and have come up with a document that describes my problem perfectly.

Black Berry Support KB-00011

I have tried everything on the list and verified that my exchange setup is working perfectly. I am running Outlook 2003 and Exhcange 2003 Enterprise...

Does anyone know if any of the hosted BES solutions would allow me to mirror my current exchange account (tasks, calendar, email) to the hosted BES solution. I need to keep my corporate email account the same.

Please... some ideas for a noob (whom used the search might I add )
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Old 05-25-2005, 09:52 AM   #2 (permalink)
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Default BTW.... This 7100G rocks

I love the blackberry. I got almost no sleep last night fiddling with it. The interface is much easier/quicker than the nokia 6620 (Series 60 Symbian) that I used for the last 3 months. Quite awesome...
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Old 06-07-2006, 01:09 AM   #3 (permalink)
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Hey there,

Just wondering if you were able to get your Desktop Redirector to work? I'm currently using BB 7510 on BES. I just installed the software on my home PC and enabled redirector, setup Outlook to receive POP emails from pop.gmail.com, and the status is stuck at "Verifying Forwarding Address".

Does it have anything to do with the IT Policy on the BES server?

Did you get yours to work?

Cheers,

Farhad


Quote:
Originally Posted by willsauter
Is this even possible? I went out yesterday and bought a new 7100G from Cellular One/Dobson. I have been able to get the Blackberry Webclient working, but unable to get the desktop redirector working. I called Cellular One about this issue and was tranfered to "Tier 2" Data Support. They told me that Cellular one does not support Blackberry Desktop Redirector because of the problems associated with it.

I purchased this / was sold this, because I knew I did not have BES available and that the Desktop Redirector would work fine for me. I am also the exchange administrator here at work and can go the add contact route to forward all of my email to my device. This is not the method I had envisioned using when I decided to purchase this device.

Does anyone have any ideas? When I install Desktop redirector the status window halts at "Verifying Forwarding Address" I have checked the Blackberry KB's for information and have come up with a document that describes my problem perfectly.


I have tried everything on the list and verified that my exchange setup is working perfectly. I am running Outlook 2003 and Exhcange 2003 Enterprise...

Does anyone know if any of the hosted BES solutions would allow me to mirror my current exchange account (tasks, calendar, email) to the hosted BES solution. I need to keep my corporate email account the same.

Please... some ideas for a noob (whom used the search might I add )
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Old 06-07-2006, 11:13 AM   #4 (permalink)
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Quote:
Originally Posted by Viper786
Hey there,

Just wondering if you were able to get your Desktop Redirector to work? I'm currently using BB 7510 on BES. I just installed the software on my home PC and enabled redirector, setup Outlook to receive POP emails from pop.gmail.com, and the status is stuck at "Verifying Forwarding Address".

Does it have anything to do with the IT Policy on the BES server?

Did you get yours to work?

Cheers,

Farhad
Redirector only works with Exchange - that's what it was made for
If you want to recieve your Gmail you'll need to set up a BIS account and set up a forwarding rule (since i believe Gmail only lets you POP your email to one place and you've already got your Outlook set up to receive it)
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