We are getting ready to leave on a much needed vacation tomorrow and of course, my husbands blackberry started spitting out errors last night. Basically, it beeps and gived the "Battery Drained- Handheld shutting off error) then turns off. The battery was charged and we tried it with different chargers etc but it woul not come back to life for more than a few seconds. I tried his SIM card in my unit and it worked so its obviously a hardware issue. Apart from trying to do a warranty exchange with someone in a third world country, does anyone have any suggestions???
I have never had any battery problems, This morning I took phone off of charger was fully charged 2 hours later I loaded pocket day when it rebooted was showing 19% I put it on the charger for a while was showing 42% so I removed it from the charger and five minutes it was down to 19% again. Deleted PD and now back up to 4 bars. So not sure whats going on with my phone but its really weird.
Called T-Mobile to get support. They had me reinstall the "Handheld Software Version (188.8.131.52)" which didnt work. Now they suggest finding a battery to test with. My delima is that no freaking store that sells BB's will let me use one for testing. I have been to several T-Mobile stores and even Cingular without success. I certainly dont want to buy one if it aint the problem.
Can you buy it, keep receipt and return it if it isn't the problem? Not sure about these batteries, I have had good luck with Wal-Mart for my digital camera batteries. I hear the 8700 and 7130 may have a smart battery that must be a BB unit.