Originally Posted by John Clark
Did you delete the vendor.xml file located in c:\program files\common files\research in motion\apploader? Check and make sure it's deleted. Then run application loader again. If it's still not there then you haven't installed the OS properly or the proper OS.
I deleted the file and re-installed the OS on my PC and when I run the app loader all I get is the message "A fatal error occurred while updating your device's software. Please try again."
What do you recommend? I have been consumed by getting BBM installed on my VZW 8830 after it was accidentally deleted and I feel soooooo close. Please help.