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Old 08-29-2007, 10:59 AM   #1 (permalink)
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I have a n00b question to ask. I couldn't really find this when searching, and I know I should know this by now. How do the notifications for appointments work. Does it sync up with your notifications from your mail server? I am using groupwise. I go into the calendar and open the appointment and set the reminder. That works but is there a way to set it to defaul to say notify you 5 minutes before your appointment without having to manually change each appointment?

Thanks in advance,

Jay
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Old 08-29-2007, 11:15 AM   #2 (permalink)
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Yes, if you are on a bes. When you make changes to appointments the changes will sync with your device or client software the next time it polls it.
I am not sure how one would change the default notification time, depends on the client you are using.
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Old 08-29-2007, 11:25 AM   #3 (permalink)
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Thanks for the quick reply. I thought it might have polled with the mail server. One of my users were not getting notifications on their Groupwise or their device. I had him turn on notifications and send himself an appointment. He was notified on his groupwise account, however the blackberry did not notify him. I will have him pull the battery (never hurts, always helps) and try again.
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Old 08-30-2007, 01:32 PM   #4 (permalink)
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OK, here is an update. The user is now getting notifications on groupwise but not on his blackberry. I had him schedule an appointment from groupwise and from his blackberry. He was only notified on groupwise. I had him check his appointment on his blackberry and there was a reminder set to 5 mins. However he did not receive a reminder on his device. Any help with this would be appreciated!
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