By "vendor" is that carrier or the BIS service?

AT&T NorCal down. I'm dying....hope they get it resolved soon!

Spent an hour on the phone with TMobile before they learnt that "there are some issues at Blackberry's end"

No emails from late afternoon yesterday

I'm in Houston (SW Area) and my TMO BIS has been down for a couple of hours

Sprint Minneapolis BIS also apparently out since about 9 AM.

Down in Southwest Florida.. SUCKS!!!!

Thanks for the update Dlane!

Rolo

Metro Detroit....Sprint/Nextel. PIN's and AIM working, NO EMAILS...

I'm in New York City here with AT&T BIS and I stopped receiving emails around 11 am this morning.

Using TMO BIS in Chicago, no emails since about 10ish this morning.

Down here in Phila w/VZW. Last message received was 11:52AM

+1 told my boss about it - his response "who cares?"

We use BES...

text messaging is working, but no email service. No receiving or not sending.

What the hell!

Just checked our SMTP log and no BIS polling since 11:58 AM. So although you can get into the BIS via the web, their servers are not polling.

E-Mail stopped pushing to me at around 3am Hawaii time; roughly 9am EST.

All other services seem to work.

Here's an odd note...one of the probably dozen or so emails that's stacked up pushed through at 11:11am (PDT); it had been sent at 9:56am. But no sign of the other missing emails.

Since this sounds like it may be limited to BIS, I wonder if this has anything to do with the update to BIS 2.4 that appears to be coming (I read about it on the Blackberry website a few days ago).

I just got of the phone with RIM t support and the got in touch with Sprint, Rim say this affectcs the entire North americ region for sprint and no eta on fixing it.

If it's just a BIS problem going on here, I would just go to the corresponding mobile site (mobile.yahoo.com, mobile.live.com, etc..) on your BB in the meantime. At least you will be able to read and send emails until it's fixed.

What an answer "no eta"!!!!!

We have ATT in Upstate NY, Syracuse/Binghamton - our emails is not working. Neither is pin messaging. SMS is working fine.

same here...Philly Metro/TMO..no BIS.

SMS and PIN working fine. My wife's BES (VZW) is OK.

Two outages in the last few weeks? Maybe I'll go pick up that $299 iPhone!!

Rochester, NY here....looking like a 40-60 minute delay on my personal TMO BIS and our ATT BIS BB's here at work have seen some emails delay up to 2 hours.

TMO outage began after midnight last night.

I am right behind you fighthingdevil!

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Just started getting my mail again. Hooray!

Toronto Canada on Rogers. PIN's not working but my e-mail via redirector seems to be fine. Rogers is saying that they have a "delayed e-mail issue" on their tech support line as of 1:25PM today. No ETA.

vzw, connecticut, recieved bis emails through gmail (not gmail client, but built in bberry client) just fine a few minutes ago.

As much as I have enjoyed my 8700, 8100, and 8320 devices, the service outages are more than problematical. Has anyone had good luck with any other device/e-mail system that could be used as a back-up for the RIM BIS system?

I haven't received any BIS mail since around 8am this morning.

I just received all my OWA mail from this morning about 10 minutes ago. I just received all my Yahoo. I can now send via Yahoo.... I hope it holds!!!

Last Email was 11:24... (Philly Area...)

in Northern Virginia on Verizon and not getting any messages. however, i did send a couple successfully this am around 9:30 ...

tried to get on the blackberry site, to configure email (before i realized there was a major problem) and Verizon wasn't even an option to choose ...

I am in Mid-michigan on TMO using 8700g, emails not coming in for the past 3 hours or so, but I can send email from my yahoo on my BB and they send okay....so I guess I am partially down.

I just went to the TMo BIS site and resent my service books. Emails are flooding in now! Woot!

So, resend your service books!

With RIM's size, revenue stream and number of customers, AND their positioning to be THE ENTERPRISE email system for handhelds, there's very little excuse for these repeated service outages. The folks at the SABRE reservations system, for just one example, could show them how to architect using multiple data centers, multiple clustered servers, multiple network paths and providers, etc etc to prevent this from happening. Anyone want to guess when the last total outage of Sabre was?? (Hint: the year didn't start with "2".) This is just really lousy on RIM's part.

Sprint still not working in Chicago. Haven't gotten any e-mails since 3:50pm Central time yesterday.

AT&T Central California

Re-sent service books, now receiving emails.

UPDATE

Only received old emails, not receiving new email promptly

Could this have something to do with BIS 2.4 upgrade?

how do you update service books on vzw BIS?

what is a service book?

I just got over 90 emails from Gmail but still unable to send.

Thank goodness for the Gmail application.

I'm in Florida, haven't been reciveing Emails all day. Will T-Mobile give us some sort of credit for this?