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Knows Where the Search Button Is
Posts: 37
Join Date: Sep 2007
Location: Chicago
Model: 8900
OS: 4.6.1.250
PIN: N/A
Carrier: TMO
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working in Chicago -
09-07-2007, 03:28 PM
I did the resend "Service Books" thing someone suggested above and now I'm getting emails thru TMO BIS.
Thanks for posting that info!
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Thumbs Must Hurt
Posts: 57
Join Date: Nov 2006
Location: Macon, GA
Model: 8100
OS: 4.5.0.55
Carrier: T-mobile
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09-07-2007, 03:32 PM
After re-sending service books, both send and receive email is working now for me.
(T-mobile)
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-07-2007, 03:33 PM
Just resent service books as well. All my emails came in and they are sending out fine as well. Problem over? Hopefully...  |
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Knows Where the Search Button Is
Posts: 47
Join Date: Jun 2007
Location: South NJ
Model: 8130
Carrier: Verizon
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09-07-2007, 03:36 PM
VZW in Philly, been having same problem. Sent service books, got all my backlogged email immediately, but still not receiving new email.
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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09-07-2007, 03:40 PM
Quote:
Originally Posted by rockinsage
VZW in Philly, been having same problem. Sent service books, got all my backlogged email immediately, but still not receiving new email.
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Gmail and hosted emails working after service book resend. However, no emails to ![[email address]](http://www.blackberryforums.com/?emailimage=74d73dd76b8dba941a2f680629c5dd57) |
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-07-2007, 02:43 PM
I lied...after resending service books some emails came in that had been sent throughout the day but none to the ![[email address]](http://www.blackberryforums.com/?emailimage=e0d6b346c6ef4eee85c428089ab5df42) . Also, I sent an email to each of the addresses attached to my phone including a gmail acct and they aren't coming through. Resent service books again to see if that might push them through and no luck. I can send emails though... |
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-07-2007, 02:47 PM
I have had to cingular accounts get up and running by deleting service books from the BB, and resending from the BIS.
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New Member
Posts: 4
Join Date: Sep 2007
Model: 8703e
PIN: N/A
Carrier: VZW
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09-07-2007, 02:47 PM
resent my service books...seems to be working now...emailed my accounts and got them...
VZW in new jersey
8703e
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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09-07-2007, 02:49 PM
Quote:
Originally Posted by mbardhan
resent my service books...seems to be working now...emailed my accounts and got them...
VZW in new jersey
8703e
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Including your ![[email address]](http://www.blackberryforums.com/?emailimage=9f603b4b28e92a08707d455d1a5158cc) account? |
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-07-2007, 02:51 PM
My @mycingular.blackberry.net account mail came through as well.
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Knows Where the Search Button Is
Posts: 25
Join Date: Sep 2007
Location: Alabama
Model: 8310
OS: 4.5.0.55
PIN: AskMe
Carrier: AT&T
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09-07-2007, 02:53 PM
Putting my .02 in...
My BB emails aren't coming in. Test message to myself sent 10 mins ago still hasn't arrived. And for once it's not because I live in the middle of NFW......(No-Friggin-Where), Alabama!
CURSE YOU, CELL TOWERS!!
Who doesn't long for someone to hold
Who knows how to love you without being told?-Natasha Bedingfield "Soulmate"
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CrackBerry Addict
Posts: 704
Join Date: Aug 2005
Location: Columbus, OH
Model: S2
OS: 5.0
Carrier: Verizon
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09-07-2007, 02:54 PM
A flood of emails came through after resending the services books. So I tried some test emails after that and none of those have came through yet.
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New Member
Posts: 2
Join Date: Jul 2005
Model: 7100
Carrier: Rogers
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09-07-2007, 02:54 PM
Quote:
Originally Posted by DallasFlier
With RIM's size, revenue stream and number of customers, AND their positioning to be THE ENTERPRISE email system for handhelds, there's very little excuse for these repeated service outages. The folks at the SABRE reservations system, for just one example, could show them how to architect using multiple data centers, multiple clustered servers, multiple network paths and providers, etc etc to prevent this from happening. Anyone want to guess when the last total outage of Sabre was?? (Hint: the year didn't start with "2".) This is just really lousy on RIM's part.   |
Whoever said BIS is ENTERPRISE? You want a service with enterprise reliability, buy a BES. 
Last edited by spyd4r : 09-07-2007 at 02:58 PM.
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New Member
Posts: 4
Join Date: Sep 2007
Model: 8703e
PIN: N/A
Carrier: VZW
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09-07-2007, 02:55 PM
yeah that account is working too
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-07-2007, 02:55 PM
emi, read my post # 87 above.
Cingular/AT&T is not down in north Alabama. Delete and resend your service books.
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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09-07-2007, 02:57 PM
Quote:
Originally Posted by JSanders
My @mycingular.blackberry.net account mail came through as well.
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Well resent service books again..... got the one for my vzw.blackberry.net email but still no messages from that account. Everything else (POP, IMAP, Gmail, Google Hosted) working fine. |
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BlackBerry Master
Posts: 3,575
Join Date: Jul 2007
Model: 9630
PIN: N/A
Carrier: Sprint
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09-07-2007, 02:57 PM
Quote:
Originally Posted by mbardhan
how do you update service books on vzw BIS?
what is a service book?
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How do I resend my service books? - BlackBerryFAQ |
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New Member
Posts: 4
Join Date: Sep 2007
Model: 8703e
PIN: N/A
Carrier: VZW
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09-07-2007, 02:58 PM
yeah i looked it up...thanks djm2
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Knows Where the Search Button Is
Posts: 25
Join Date: Sep 2007
Location: Alabama
Model: 8310
OS: 4.5.0.55
PIN: AskMe
Carrier: AT&T
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:) -
09-07-2007, 02:59 PM
Quote:
Originally Posted by JSanders
emi, read my post # 87 above.
Cingular/AT&T is not down in north Alabama. Delete and resend your service books.
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Oh. And..uh...how would you do that? I searched the forums but am coming up empty for some reason.
EDIT: Oh. That's how you do it. *giggle*
Who doesn't long for someone to hold
Who knows how to love you without being told?-Natasha Bedingfield "Soulmate"
Last edited by emibaby : 09-07-2007 at 03:02 PM.
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New Member
Posts: 14
Join Date: Sep 2005
Model: 8130
PIN: n/a
Carrier: Verizon
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09-07-2007, 03:02 PM
BIS down for me in the SF Bay Area on VZW.
Could it be they are prepping for the BIS 2.4 rollout?
jj358mhz
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BlackBerry Extraordinaire
Posts: 1,120
Join Date: May 2005
Model: 8220
Carrier: AT&T
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09-07-2007, 03:03 PM
deleted and resent.....i got one email from this morning....8300 on AT&T socal
not good....
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New Member
Posts: 6
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: ATT
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09-07-2007, 03:05 PM
Quote:
Originally Posted by Nextel User
deleted and resent.....i got one email from this morning....8300 on AT&T socal
not good....
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I have deleted and resent been working on it since 9:30am philadelphia here, still nothing...not working good at all. SUCKS |
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BlackBerry Extraordinaire
Posts: 2,375
Join Date: Jun 2007
Location: Houston, Texas
Model: 8830
PIN: & Teller
Carrier: Verizon
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09-07-2007, 03:05 PM
I just sent a test email from my blackberry to my office computer. It took about three minutes.
Verizon 8830
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BlackBerry Extraordinaire
Posts: 1,120
Join Date: May 2005
Model: 8220
Carrier: AT&T
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09-07-2007, 03:06 PM
i deleted all the cical and cmime books. should i delete any others?
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BlackBerry Extraordinaire
Posts: 1,120
Join Date: May 2005
Model: 8220
Carrier: AT&T
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09-07-2007, 03:07 PM
aaarrrgh my EDGE now became edge only.......help us please
went back to EDGE, but still no email
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BlackBerry Extraordinaire
Posts: 2,753
Join Date: Feb 2005
Location: SE PA.
Model: 9000
OS: 4.6.0.297
Carrier: AT&T
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09-07-2007, 03:08 PM
Quote:
Originally Posted by TBOLTRAM
I just sent a test email from my blackberry to my office computer. It took about three minutes.
Verizon 8830
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Did you send to your vzw.blackberry.net address? |
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CrackBerry Addict
Posts: 680
Join Date: Dec 2004
Location: Waukegan, IL
Model: 9000
OS: 4.6.0.167
PIN: If you knew me you would have it!
Carrier: T-Mobile
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09-07-2007, 03:08 PM
Quote:
Originally Posted by Jasper101
I'm in Florida, haven't been reciveing Emails all day. Will T-Mobile give us some sort of credit for this? |
We could only wish 
Blackberry Veteran
"Today is the tomorrow you worried about yesterday."
Looking to buy or sale used car audio?
www.caraudioclassifieds.org
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BlackBerry Master
Posts: 3,575
Join Date: Jul 2007
Model: 9630
PIN: N/A
Carrier: Sprint
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Not Optimal -
09-07-2007, 03:12 PM
Resent service books and old mail arrived. New mail sent from BB has arrived at office. Mail sent to sprint.blackberry.net account still not accounted for.
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Knows Where the Search Button Is
Posts: 25
Join Date: Sep 2007
Location: Alabama
Model: 8310
OS: 4.5.0.55
PIN: AskMe
Carrier: AT&T
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09-07-2007, 03:17 PM
Resent service books per instructions. Still no test email.
Who doesn't long for someone to hold
Who knows how to love you without being told?-Natasha Bedingfield "Soulmate"
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New Member
Posts: 1
Join Date: Jul 2007
Model: 8100
PIN: N/A
Carrier: T-Mobile
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Re: Blackberry Email Down... -
09-07-2007, 03:17 PM
Email down here too since 08:45 ish - Santa Fe NM
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 03:20 PM
Simply sending the service books flooded in my emails earlier but no new ones came in after that. I deleted the service books and resent them and got some more emails. Now, I am able to send out successfully. We'll see if it holds.
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New Member
Posts: 2
Join Date: Sep 2007
Location: Rhode Island
Model: Curve
PIN: N/A
Carrier: at&t
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09-07-2007, 03:28 PM
I resent my service books and its still not working here on at&t in Rhode Island.
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Knows Where the Search Button Is
Posts: 37
Join Date: Nov 2006
Model: 8100
PIN: yeah right
Carrier: Tmobile
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09-07-2007, 03:31 PM
Deleted / resent service books and all email functions are working again.
The only problem I had was when viewing some old emails that came flooding in, the BBerry showed an error that "More request could not be completed, no service book info found."
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BlackBerry Extraordinaire
Posts: 1,120
Join Date: May 2005
Model: 8220
Carrier: AT&T
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09-07-2007, 03:33 PM
going to try a third time, maybe i will be lucky
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 03:38 PM
When I scroll up into the headers, under "Received Using" it says "unknown." I don't get my option to delete from mailbox and handheld. I simply get a prompt to delete or cancel. hmmmm.....
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No longer Registered.
Posts: 697
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: *
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09-07-2007, 03:39 PM
Let's hear it for RIM. I thought those losers said a national outage won't happen again like it did a few months ago or last year... whenever that was. I guess they were WRONG!!!
I wonder if their stock fell today because of this. One can only wish.
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-07-2007, 03:41 PM
Quote:
Originally Posted by emibaby
Resent service books per instructions. Still no test email.
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Em, did you DELETE them and resend? |
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 03:45 PM
Update....I deleted the service books again, deleted my gmail account and recreated it and then resent the service books. Now, email is showing up using the correct "Send Using" etc. and my prompts are working correctly. So far, so good. Again, we'll see how long it lasts.
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Man Behind the Curtain
Posts: 4,792
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9630
OS: 4.7.1.57
PIN: G!!!
Carrier: Sprint
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09-07-2007, 03:45 PM
New York City
T-Mobile BIS
BB 8800
One or two emails slipped in today but generally nothing. I deleted my service books, reset my BB (pulled the battery), re-registered with the network (from the Host Routing Table), resent my service books, and still nothing. It's now 4:45 PM in Manhattan.
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Knows Where the Search Button Is
Posts: 37
Join Date: Sep 2007
Location: Chicago
Model: 8900
OS: 4.6.1.250
PIN: N/A
Carrier: TMO
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09-07-2007, 03:47 PM
Quote:
Originally Posted by thecelt1974
I did the resend "Service Books" thing someone suggested above and now I'm getting emails thru TMO BIS.
Thanks for posting that info!
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I spoke too soon. I rec'd the Activation emails, but nothing else.
I hope this is not a dumb question, how does one delete their service books? I searched the forums quickly, but didn't really find any solid guidance. |
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