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Old 09-07-2007, 12:32 PM   #41 (permalink)
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Quote:
Originally Posted by dlanemarker View Post
*****update*****

Current Status: 09/07/07 12:26:10 pm CDT
Vendor resources report issue is ongoing with potential impact to 50% of subscribers. All messages will be delivered after the incident has cleared
By "vendor" is that carrier or the BIS service?
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Old 09-07-2007, 12:33 PM   #42 (permalink)
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AT&T NorCal down. I'm dying....hope they get it resolved soon!
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Old 09-07-2007, 12:34 PM   #43 (permalink)
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Default TMobile/Delaware here

Spent an hour on the phone with TMobile before they learnt that "there are some issues at Blackberry's end"

No emails from late afternoon yesterday
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Old 09-07-2007, 12:38 PM   #44 (permalink)
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I'm in Houston (SW Area) and my TMO BIS has been down for a couple of hours
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Old 09-07-2007, 12:38 PM   #45 (permalink)
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Default Minneapolis

Sprint Minneapolis BIS also apparently out since about 9 AM.
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Old 09-07-2007, 12:44 PM   #46 (permalink)
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Down in Southwest Florida.. SUCKS!!!!
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Old 09-07-2007, 12:49 PM   #47 (permalink)
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Thanks for the update Dlane!

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Old 09-07-2007, 12:49 PM   #48 (permalink)
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Default email issues

Metro Detroit....Sprint/Nextel. PIN's and AIM working, NO EMAILS...
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Old 09-07-2007, 12:53 PM   #49 (permalink)
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Default At&t Bis

I'm in New York City here with AT&T BIS and I stopped receiving emails around 11 am this morning.
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Old 09-07-2007, 12:55 PM   #50 (permalink)
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Default Chicago here

Using TMO BIS in Chicago, no emails since about 10ish this morning.
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Old 09-07-2007, 01:01 PM   #51 (permalink)
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Down here in Phila w/VZW. Last message received was 11:52AM
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Old 09-07-2007, 01:06 PM   #52 (permalink)
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Quote:
Originally Posted by xiaosong View Post
I'm in New York City here with AT&T BIS and I stopped receiving emails around 11 am this morning.
+1 told my boss about it - his response "who cares?"

We use BES...
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Old 09-07-2007, 01:07 PM   #53 (permalink)
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Default Miami, Florida - email down

text messaging is working, but no email service. No receiving or not sending.

What the hell!
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Old 09-07-2007, 01:12 PM   #54 (permalink)
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Just checked our SMTP log and no BIS polling since 11:58 AM. So although you can get into the BIS via the web, their servers are not polling.
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Old 09-07-2007, 01:16 PM   #55 (permalink)
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Exclamation down in Honolulu

E-Mail stopped pushing to me at around 3am Hawaii time; roughly 9am EST.

All other services seem to work.
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Old 09-07-2007, 01:17 PM   #56 (permalink)
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Here's an odd note...one of the probably dozen or so emails that's stacked up pushed through at 11:11am (PDT); it had been sent at 9:56am. But no sign of the other missing emails.

Since this sounds like it may be limited to BIS, I wonder if this has anything to do with the update to BIS 2.4 that appears to be coming (I read about it on the Blackberry website a few days ago).
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Old 09-07-2007, 01:18 PM   #57 (permalink)
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I just got of the phone with RIM t support and the got in touch with Sprint, Rim say this affectcs the entire North americ region for sprint and no eta on fixing it.
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Old 09-07-2007, 01:20 PM   #58 (permalink)
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If it's just a BIS problem going on here, I would just go to the corresponding mobile site (mobile.yahoo.com, mobile.live.com, etc..) on your BB in the meantime. At least you will be able to read and send emails until it's fixed.
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Old 09-07-2007, 01:21 PM   #59 (permalink)
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Quote:
Originally Posted by romeo2775 View Post
I just got of the phone with RIM t support and the got in touch with Sprint, Rim say this affectcs the entire North americ region for sprint and no eta on fixing it.
What an answer "no eta"!!!!!
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Old 09-07-2007, 01:25 PM   #60 (permalink)
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We have ATT in Upstate NY, Syracuse/Binghamton - our emails is not working. Neither is pin messaging. SMS is working fine.
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