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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 01:11 PM
Resend your service books, if you have not, as has been suggested several times in this thread.
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Knows Where the Search Button Is
Posts: 19
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: AT&T
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09-08-2007, 03:00 PM
AT&T / So Cal
BES - still great
BIS / Yahoo - still not working (despite hard reset, host routing table, send svc books)
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Knows Where the Search Button Is
Posts: 41
Join Date: Jun 2007
Model: 8830
PIN: N/A
Carrier: VeeZeeDubya
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09-08-2007, 03:35 PM
BIS - GMail works fine.
BIS - Yahoo-hosted still FUBAR.
I am getting the impression that Yahoo Email + BIS = not very reliable.
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CrackBerry Addict
Posts: 569
Join Date: Mar 2007
Location: Rockville, MD
Model: 9530
OS: 4.7.0.75
PIN: 304CEA0A
Carrier: Verizon Wireless
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09-08-2007, 03:40 PM
I stumbled across this on yahoo! after my T-mobile pearl after not pushing emails since early yesterday pushed 10 emails early this morning.
E-mail outage hits some BlackBerry users
E-mail outage hits some BlackBerry users - Yahoo! News
I've only been using blackberries for less than a year. On average year, how many outages does RIM have (not carrier phone/sms/mms outages)? I see alot of posters saying the 2 this year is unexceptable, but compared to a Windows Mobile phone that doesn't push email consistently even without a service outage, I think the 2 RIM outages so far is far better than all the issues I had with other devices. To me they seem to have a good service track record and may get bad press when they do have issues just because their product is so good that we are addicted to it and we monitor it every 5 seconds if there isn't a email coming thru....lol 
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Knows Where the Search Button Is
Posts: 19
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: att
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Yahoo and ATT BIS still out in S. Florida -
09-08-2007, 04:57 PM
Just resent service books and received an instant confirmation on the BB. Tried test email from yahoo and nothing, nada, zilch.
4:55PM
Miami, Florida
ATT BIS and Yahoo email
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 05:10 PM
Southbeach, did you DELETE the service books also from your device, first?
See Post #124 in this thread
http://www.blackberryforums.com/gene...tml#post659309
Then pull your battery and reboot.
Good luck.
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CrackBerry Addict
Posts: 569
Join Date: Mar 2007
Location: Rockville, MD
Model: 9530
OS: 4.7.0.75
PIN: 304CEA0A
Carrier: Verizon Wireless
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09-08-2007, 05:19 PM
my T-mo Pearl seems to back up and running, email was sent to my work email at 440pm today, and was pushed to my Pearl @ 454pm, so it's within the 15 minute polling timeframe, so I guess I am good to go on that device.
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Thumbs Must Hurt
Posts: 111
Join Date: May 2005
Location: Connecticut
Model: 8900
PIN: 24B17C9F
Carrier: TMobile
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Kind Of Working Here. -
09-08-2007, 05:20 PM
Hi Everyone, Service here in Connecticut (Fairfield County) on T-Mobile has been hit and miss. Receiving E-Mails from Friday just a few minutes ago and over night received over 50 E-Mails when I normally get 20 or so. Tech support at Blackberry said they are still working on it, but like someone else said, all E-Mails will be delivered.
TMO 8900
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New Member
Posts: 1
Join Date: Sep 2007
Model: curve
PIN: N/A
Carrier: att
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Spam -
09-08-2007, 05:30 PM
What is up with the spam- no filter on the curve to stop spam?
Help i am going craaaazy 
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CrackBerry Addict
Posts: 996
Join Date: Oct 2005
Model: 8220
Carrier: WiFi hotspot
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09-08-2007, 05:55 PM
Quote:
Originally Posted by southbeachlaw
Just resent service books and received an instant confirmation on the BB. Tried test email from yahoo and nothing, nada, zilch.
4:55PM
Miami, Florida
ATT BIS and Yahoo email
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I had the same problem with my Yahoo email address: no emails on blackberry after Friday. Fixed by removing Yahoo email address from blackberry account and adding it back.
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 06:07 PM
Quote:
Originally Posted by Gadgetgeek
What is up with the spam- no filter on the curve to stop spam?
Help i am going craaaazy 
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Gadget, first welcome to the Forums.
Your best bet is to filter the spam at the email server level BEFORE it gets to the BlackBerry, like at yahoo, gmail or wherever your email comes from. There is an email spam filter from Antair.com, but I have never tried it.
Also, please start a new thread with a new question that has nothing to do with the topic on hand, otherwise, it is called "hijacking" a thread, and is not polite.
Thanks, enjoy.
Last edited by JSanders : 09-08-2007 at 06:09 PM.
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-08-2007, 06:39 PM
Quote:
Originally Posted by Berry One
I had the same problem with my Yahoo email address: no emails on blackberry after Friday. Fixed by removing Yahoo email address from blackberry account and adding it back.
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My Yahoo still won't come through either. Backberry mail and gmail are working great. I've deleted and resent service books, Re registered, re booted and deleted the account itself and re added (some of these steps multiple times). None of the test emails I've sent myself will come through. T Mobile said that there are still know issues going on and to be patient. So...thats what I'm doing!  Not sure if it matters but I'm in Central Florida...
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Knows Where the Search Button Is
Posts: 19
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: att
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Deleting Service Books -
09-08-2007, 07:12 PM
I looked at the post 165. However, those instructions don't work on the 8300 model. Anyone know how to delete the service books on the 8300 model?
From what I understand, delete the service books on the device (deleting any books with the @ designation), pull out battery, reboot, and then resend the service books from blackberry's website?
I'd sure like to know what this service book is?
Man, this is really frustrating. I've never had to battle with my phone before. As a new user for less than a month to Blackberry, I would almost go back to plain old phone and computer email but I was really liking the blackberry!
Thanks for your help though Mr. Sanders!
Nick
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Knows Where the Search Button Is
Posts: 19
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: att
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Ok....figured it out -
09-08-2007, 07:14 PM
Too quick on the draw for the last post. Figured it out. Sorry.
Nick
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 08:00 PM
Nick, glad you go found out how. It should/could work to get your email flowing. No guarantee!
On the other subject, it's a rare occrurance, so don't worry too much. You"ll be fine.
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Thumbs Must Hurt
Posts: 67
Join Date: Dec 2006
Location: Texas
Model: 8700c
PIN: Nope
Carrier: Cingular (8700c?)
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09-08-2007, 08:11 PM
I did a "send service books" yesterday, Friday at 4:30 PM central time and all the e mails I could see in my outlook that hadn't been delivered flooded in. I received seveal e mails including test e mails I sent from other accounts right on time. I had the laptop on at home to monitor my company e mail to make sure I wasn't missing any. I didn't. Today at 5:30 PM (Saturday) an activation congratulatory message showed up.
What was that all about? Was that a delayed reaction to the service book request from yesterday?
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Knows Where the Search Button Is
Posts: 19
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: att
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Anyone have Yahoo Email working yet? -
09-08-2007, 09:46 PM
Email sent to Yahoo account is not being pushed to the BB still. Anyone still having this same problem with ATT BIS and Yahoo email combo?
Am able to send from BB using my yahoo email account with no delay problems, but not receiving any emails on the BB sent to my yahoo account.
Nick
Miami, Florida
9:43PM
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Knows Where the Search Button Is
Posts: 26
Join Date: Sep 2007
Model: 8830
PIN: N/A
Carrier: Verizon Wireless
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09-08-2007, 10:57 PM
I am having the same problem and I'm in ND using VZW. I was getting email on my BB Yahoo! account earlier today, although somewhat sporatically. I did a hard reset (pulled the battery) and resent my service books using the BIS site for VZW. I hope I did all this correctly as I'm so new to the BB world I have no idea what much of this does. Yesterday, I was able to set up my work email account on my BB as well. I deleted all the accounts today and started over to see if I'd start getting mail again. Now, I can't seem to get my work email set up again. It is a corporate account that I access using Web Outlook. I get an error message that says my account can't be accessed by the service. Is this because of the outage or am I doing something wrong? ANY help would be greatly appreciated! I really love my BB and I want to be able to utilize it to the fullest.
Beth
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Knows Where the Search Button Is
Posts: 19
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: AT&T
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latest update -
09-08-2007, 11:34 PM
SoCal / AT&T
BES - still great
BIS
- Yahoo - no good - sporadic receive, send sometimes works (have tried hard reset, send svc books, delete/add email acct)
- Google (just configured it) - seems to be working
Last edited by esskay : 09-08-2007 at 11:39 PM.
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BBF Moderator
Posts: 37,804
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 4.7sumtin
PIN: t low
Carrier: Cingular/AT&T
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09-08-2007, 11:38 PM
You know, as a side note, Yahoo > BIS accounts were having an issue a couple days before this outage occurred, if I recall correctly? Am I losing my mind or is that true?
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Knows Where the Search Button Is
Posts: 26
Join Date: Sep 2007
Model: 8830
PIN: N/A
Carrier: Verizon Wireless
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09-08-2007, 11:46 PM
This is the first time I've had any problems. I just got my BB though and have only been using it since August 16th. I've done the reset, sent the books, etc. and it still seems sporadic at best. I just got an email on my laptop that didn't show up on my BB. Hopefully it will be resolved soon. It's not critical for me to have my email on my BB, but since I can't access my Yahoo! account at work due to server restrictions, it's VERY handy to have. My company has BES, but I can't get my IT guy to give me the scoop on whether or not I'm privy to that access.
Beth
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Talking BlackBerry Encyclopedia
Posts: 415
Join Date: Mar 2005
Location: Texas
Model: 8900
Carrier: AT&T/Cingular
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Mine's finally working.... -
09-08-2007, 11:52 PM
I did all that good stuff - service books, host routing, and I added and deleted my email account twice on BIS. Finally, right about now, everthing is working as it should.
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Knows Where the Search Button Is
Posts: 37
Join Date: Nov 2006
Model: 8100
PIN: yeah right
Carrier: Tmobile
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09-09-2007, 12:32 AM
Quote:
Originally Posted by JSanders
You know, as a side note, Yahoo > BIS accounts were having an issue a couple days before this outage occurred, if I recall correctly? Am I losing my mind or is that true?
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Yes, the problem wasn't with the regular Yahoo accounts, but with the hosted Yahoo accounts (SBC Yahoo, Small Biz hosted, etc.) It was fixed for a few days until this latest outage.
ps. the hosted Yahoo accts are working but no instant-sync right now, at least not on my phone.
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BBF Moderator
Posts: 5,844
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
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09-09-2007, 01:19 AM
Ok weird stuff....I am really wondering if the are upgrading BIS.... I got all of my service books resent and I didn't resend them. Happened at 3:00pm on the dot!
Anyone else??? I'm AT&T
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BlackBerry Extraordinaire
Posts: 1,074
Join Date: Apr 2005
Location: Michigan
Model: 9xxx
Carrier: AT&T
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09-09-2007, 01:34 AM
I've been getting my service books resent all day long and all night so far and I'm not resending them.
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Thumbs Must Hurt
Posts: 191
Join Date: Oct 2004
Location: Twin Cities, MN
Model: 8300
PIN: 23F478ED
Carrier: AT&T
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09-09-2007, 01:38 AM
Quote:
Originally Posted by JSanders
Resend your service books, if you have not, as has been suggested several times in this thread.
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I DID resend my books, ever since doing so I have been unable to open any attachments
BB8800 LOVE IT!! 8th BB i've own and the best by far
PIN: 23F478ED
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No longer Registered.
Posts: 3,764
Join Date: Jan 2005
Location: Jacksonville, FLorida
Model: 9000!
PIN: NOT!
Carrier: AT&T
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09-09-2007, 10:37 AM
Quote:
Originally Posted by jjd228
last 6 hours i get no internet emails. go to the webiste and resend service books, get flooded with emails that i really needed all day long!
what the hell is this? how can you rely on this when this happens all the time?
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Like you told me:
""""LOL.... first, listen to your pathetic self! be patient it is still the best thing going YOU LITTLE GIRL?!?!?
OMFG""""
Excuse me moderator but I am just returning the favor to this jerk!
Last edited by greggebhardt : 09-09-2007 at 10:40 AM.
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New Member
Posts: 10
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: At&t
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09-09-2007, 10:47 AM
Just recieve an order confirmation e-mail here in Maine on my 8300. Appears no problem here
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Knows Where the Search Button Is
Posts: 19
Join Date: Aug 2007
Model: 8300
PIN: N/A
Carrier: att
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Update on Yahoo and ATT BIS -
09-09-2007, 11:06 AM
Still no emails being pushed from regular yahoo email to the BB. Emails to the the blackberry.net email is working fine.
Anyone still having problems with yahoo?
Did all the stuff recommended on here, routing, service books, delete email and added it back. Nothing.
Nick
Miami, Florida.
11:05AM
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No longer Registered.
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
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09-09-2007, 11:08 AM
Quote:
Originally Posted by greggebhardt
Like you told me:
""""LOL.... first, listen to your pathetic self! be patient it is still the best thing going YOU LITTLE GIRL?!?!?
OMFG""""
Excuse me moderator but I am just returning the favor to this jerk!
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lol isnt karma a *****
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BlackBerry Extraordinaire
Posts: 2,375
Join Date: Jun 2007
Location: Houston, Texas
Model: 8830
PIN: & Teller
Carrier: Verizon
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09-09-2007, 11:28 AM
Dawg,
Problem is not karma, problem is people nowadays want Instant Karma without paying the dues.
It would be nice if RIM would have a page on their website that would give a condition/repair status report of this sort of problem.
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BlackBerry Master
Posts: 3,566
Join Date: Mar 2005
Location: Asheville, NC
Model: AAPL
OS: iPhone
PIN: 3.0.1
Carrier: is Better than BB :)
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09-09-2007, 11:39 AM
^---What he said.
"A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila." - unknown
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Knows Where the Search Button Is
Posts: 41
Join Date: Jun 2007
Model: 8830
PIN: N/A
Carrier: VeeZeeDubya
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09-09-2007, 12:54 PM
GMail on BIS - Delivered within about 10 seconds.
Yahoo-hosted (xxxxx@pacbell.net) email on BIS- Delivered within about 6-7 minutes.
At least it seems to be improving...
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No longer Registered.
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
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09-09-2007, 01:06 PM
Quote:
Originally Posted by TBOLTRAM
Dawg,
Problem is not karma, problem is people nowadays want Instant Karma without paying the dues.
It would be nice if RIM would have a page on their website that would give a condition/repair status report of this sort of problem.
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this has nothing to do with RIM this was for Greg and his nemesis
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Knows Where the Search Button Is
Posts: 41
Join Date: Jun 2007
Model: 8830
PIN: N/A
Carrier: VeeZeeDubya
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09-09-2007, 02:26 PM
I posted too soon. As of 11:00 Pacific I am receiving no Yahoo-hosted email on my BB. Third day of flakiness in a row. And this after the Yahoo outage on 8/30 ( link to thread). Pretty disappointing IMHO. If they can't straighten this out soon I will have to start looking for an alternative solution.
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Talking BlackBerry Encyclopedia
Posts: 416
Join Date: Aug 2005
Location: East Coast, USA
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-09-2007, 02:44 PM
Quote:
Originally Posted by jjd228
last 6 hours i get no internet emails. go to the webiste and resend service books, get flooded with emails that i really needed all day long!
what the hell is this? how can you rely on this when this happens all the time?
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Happens all the time?
Well, if you consider TWICE in one year; a mere 2 incidents some 7 months apart, after 2+ years of NEVER having a problem like this; to be "happening all the time", then yes, I guess it IS happening all the time!
Since you're clearly unhappy with your  , in your case, I'd recommend that you try a T-Mobile Sidekick/Danger Hiptop, as I think that device would probably suit you better! But don't come crying to us when you experience a service outage lasting a day or 3... or even a full WEEK! Because, after all, you have and are dissatisfied with THE BEST, so now you'll just have to put-up with a lower quality of service on the rest! 
Quote:
Originally Posted by greggebhardt
Like you told me:
""""LOL.... first, listen to your pathetic self! be patient it is still the best thing going YOU LITTLE GIRL?!?!?
OMFG""""
Excuse me moderator but I am just returning the favor to this jerk!
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Greg, that was HILARIOUS!!! 
Last edited by Jack T. Chance : 09-09-2007 at 03:35 PM.
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BBF Moderator
Posts: 33,164
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-09-2007, 10:35 PM
I think this thread has served it's purpose....
So....in "Just Closed" style...
Thread closed.
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