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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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Blackberry Email Down... -
09-07-2007, 11:11 AM
T Mobile BB email service down/having difficulties. They are "working on resolving this issue." Just FYI... 
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BlackBerry Eagles Fan
Posts: 10,325
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
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09-07-2007, 11:12 AM
Is this local, regional or national?
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Thumbs Must Hurt
Posts: 86
Join Date: Mar 2005
Location: Houston, TX.
Model: Pearl
Carrier: t-mobile
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09-07-2007, 11:14 AM
im good to go here in houston no issues
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CrackBerry Addict
Posts: 680
Join Date: Dec 2004
Location: Waukegan, IL
Model: 9000
OS: 4.6.0.167
PIN: If you knew me you would have it!
Carrier: T-Mobile
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09-07-2007, 11:17 AM
What's your location cwinters? Not having any problems here in Chicago. Maybe it's a local tower or something.
Blackberry Veteran
"Today is the tomorrow you worried about yesterday."
Looking to buy or sale used car audio?
www.caraudioclassifieds.org
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-07-2007, 11:20 AM
Not sure. I was actually calling in to report having problems and the PDA/BB support extension has a message saying that they are having issues with the service.
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BlackBerry B Boy
Posts: 4,228
Join Date: Apr 2007
Model: 8900
OS: 5.0.0.314
PIN: 24ADD390
Carrier: T-Mobile U.S.A.
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09-07-2007, 11:20 AM
Looks like I am experiencing the issue as well in Stone Mountain, GA.
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Talking BlackBerry Encyclopedia
Posts: 337
Join Date: Oct 2005
Location: Michigan
Model: 8100
Carrier: T-Mobile
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09-07-2007, 11:20 AM
In West Michigan here. No email working.
"Never overcompensate for those who are intimidated by you."
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-07-2007, 11:21 AM
Central Florida here
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Thumbs Must Hurt
Posts: 86
Join Date: Mar 2005
Location: Houston, TX.
Model: Pearl
Carrier: t-mobile
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09-07-2007, 11:23 AM
sounds like and regional outage on the east coast.
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 11:30 AM
In Oregon here...sent myself a PIN message, working fine. BIS emails are not sending or receiving. I am sending and receiving BES mail just fine. Looks like maybe it's a BIS issue.
Last edited by John Clark : 09-07-2007 at 12:00 PM.
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Thumbs Must Hurt
Posts: 74
Join Date: Feb 2006
Model: 8900
OS: 4.6.1.231
Carrier: T-Mobile
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09-07-2007, 11:41 AM
I think I should have posted this in the General thread instead of 8100. Sorry! 
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 11:45 AM
*Moved as suggested*
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Thumbs Must Hurt
Posts: 114
Join Date: Aug 2006
Location: NJ/NYC
Model: 9530
Carrier: att/verizon
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09-07-2007, 11:48 AM
I believe it's a regional issue at the moment. My g/f was not able to receive e-mails as of late yesterday, apparently it still hasn't been resolved yet.
NYC Metro area here.
Blackberry 8700c / 8300 x 2 / 9000 / 9530 (verizon)
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BBF Moderator
Posts: 33,158
Join Date: Jun 2005
Model: 8900
OS: 4.6.1.250
PIN: s & needles
Carrier: of swine flu
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09-07-2007, 11:53 AM
...and apparently not just TMo? Your profile says AT&T and there was another post in another thread from a Verizon user...not 100% sure it's the same issue, though.
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CrackBerry Addict
Posts: 682
Join Date: Sep 2005
Location: Northern Virginia
Model: 8830
OS: 4.5.0.138
Carrier: Verizon
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09-07-2007, 11:54 AM
Northern VA, email not working.
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BlackBerry Extraordinaire
Posts: 2,467
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
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09-07-2007, 12:02 PM
Messed up here in Halifax. Not carrier or region specific. Service books don't make it out from the BIS site, nothing incoming or outgoing on any mail account, PIN works fine.
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BlackBerry Master
Posts: 5,005
Join Date: Jul 2005
Location: Florida Panhandle
Model: 8820
OS: 4.5.0.139
Carrier: T-Mobile US (BIS)
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09-07-2007, 12:08 PM
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Not dead here. Maybe limping, though. Test emails to and from the BB get through but do take a while. Maybe 10 minutes.
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BlackBerry Extraordinaire
Posts: 2,467
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
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09-07-2007, 12:12 PM
Buddy at Aliant (Bell) reports an official disruption notice just came through. RIM is telling them that only about 50% of NA customers are affected.
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Talking BlackBerry Encyclopedia
Posts: 317
Join Date: May 2007
Location: Southern California
Model: 9000
OS: 4.6.0.282
PIN: N/A
Carrier: AT&T
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09-07-2007, 12:15 PM
My service (AT&T) is intermittent in Southern California.
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New Member
Posts: 3
Join Date: Sep 2007
Model: 8830
PIN: N/A
Carrier: VZ
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Crippled in Boston -
09-07-2007, 12:15 PM
Getting my BIS emails ~40min late in Boston
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Knows Where the Search Button Is
Posts: 41
Join Date: Jun 2006
Location: Houston, Texas
Model: 8320
Carrier: T-Mobile USA
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09-07-2007, 12:17 PM
Quote:
Originally Posted by fritter
im good to go here in houston no issues
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Down in Houston, near IAH airport, no email for the last hour or so...
Why do they have to do it on a friday! 
______________________
MuellerAir
T-Mobile 8320 Curve
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Thumbs Must Hurt
Posts: 129
Join Date: Jul 2006
Location: SJ, CA
Model: 8100
PIN: Ask if you like
Carrier: AT&T
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09-07-2007, 12:20 PM
My BIS service has been horrible the past few days (AT&T) very delayed, not synching in situations where it used to. And seems to be fully down now in Nor Cal
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New Member
Posts: 3
Join Date: Dec 2006
Model: 7100i
Carrier: Telus Mike
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09-07-2007, 12:21 PM
BIS service on Telus both Mike and PCS networks are heavily delayed or not working. (Canada)
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BlackBerry Extraordinaire
Posts: 2,467
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
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09-07-2007, 12:21 PM
Quote:
Originally Posted by Perfect Storm
Buddy at Aliant (Bell) reports an official disruption notice just came through. RIM is telling them that only about 50% of NA customers are affected.
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To add to this, the official report is that "A component of the BB network infrastructure is experiencing a service interruption"
further: "BB internet service subscribers may experience delays in sending or receiving messages. All messages will be delivered after the incident has cleared."
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Talking BlackBerry Encyclopedia
Posts: 212
Join Date: May 2006
Location: Staten Island
Model: 8700g
PIN: 23DD311D
Carrier: T-Mobile
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09-07-2007, 12:24 PM
Ok so this is why I am not seeing my e-mail folders on my new BB that I just got back from servicing.
Whew, thought I was doing something wrong.
Blackberry 8800 v4.5.0.108
PIN - 23DD311D
T-Mobile (Service stinks, prices are great!)
Click here for Free Money! - Yea its free.
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CrackBerry Addict
Posts: 555
Join Date: Jul 2007
Location: Baltimore/DC
Model: 8100
PIN: N/A
Carrier: AT&T
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09-07-2007, 12:24 PM
I spoke to a AT&T rep in tech support with this issue two days ago with HOTMAIL and he said "MSN/HOTMAIl is now using a different server but didn't inform anyone of the change so it was a national issue that was being handled.
I had to delete my emails from my bb, reboot, and resend the service books and some of you may have to do the same thing.
good luck.
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Knows Where the Search Button Is
Posts: 21
Join Date: Dec 2006
Model: Pearl
Carrier: Cingular
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09-07-2007, 12:28 PM
not working in Dallas.
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Talking BlackBerry Encyclopedia
Posts: 297
Join Date: Feb 2007
Location: Philly Area
Model: 8900
Carrier: TMO
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09-07-2007, 12:32 PM
Ealier post reported 1/2 users affected. Probably more random thant carrier/region. Looks like I am getting email on TMO.
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New Member
Posts: 10
Join Date: Mar 2006
Location: Reno, NV
Model: 8330
PIN: 319D9F2B
Carrier: Verizon
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09-07-2007, 12:35 PM
I'm down as well in Reno, NV using VZW.
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Knows Where the Search Button Is
Posts: 37
Join Date: Nov 2006
Model: 8100
PIN: yeah right
Carrier: Tmobile
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09-07-2007, 12:38 PM
This is the third email outage in the last two weeks for me. Getting frustrating. 
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CrackBerry Addict
Posts: 702
Join Date: Aug 2005
Location: Columbus, OH
Model: BOLD
OS: 4.6.0.234
Carrier: AT&T
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09-07-2007, 12:38 PM
Sprint/Ohio, not working here at the moment
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Knows Where the Search Button Is
Posts: 19
Join Date: Sep 2007
Model: 8300
PIN: N/A
Carrier: AT&T
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09-07-2007, 12:39 PM
Glad I found this, I thought I was going nuts as I just successfully configured BIS last night!
Short story: AT&T, So Cal, BES working great, BIS down
Long story: I've had BES on my new Curve working nicely for several weeks. JUST configured BIS/Yahoo for personal email yesterday evening -- it was working nicely. When powered the Curve back up this morning, BIS wasn't working. At first, could send emails but not receive. Then neither. Reset device, resent service books (after having a hard time logging onto the BIS/AT&T site -- now I realize it must be getting hammered by a lot of people having problems). Still not working. Was about to delete and reconfigure the Yahoo account on BIS, but I guess I'll wait to see if things clear up...
Last edited by esskay : 09-07-2007 at 01:15 PM.
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New Member
Posts: 4
Join Date: Sep 2006
Model: 8703
Carrier: sprint
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09-07-2007, 12:41 PM
Sprint BIS is not working in Omaha, Nebraska, but corporate email through BES is working fine...
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Knows Where the Search Button Is
Posts: 42
Join Date: Aug 2005
Model: 8700
Carrier: att
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09-07-2007, 12:48 PM
I've had a couple of our BIS users (ATT) call in this morning with troubles sending and receiving. In SoCal as well.
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Thumbs Must Hurt
Posts: 114
Join Date: Aug 2006
Location: NJ/NYC
Model: 9530
Carrier: att/verizon
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09-07-2007, 12:50 PM
Quote:
Originally Posted by John Clark
...and apparently not just TMo? Your profile says AT&T and there was another post in another thread from a Verizon user...not 100% sure it's the same issue, though.
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sorry for the confusion, she has Tmo, my service is fine. 
Blackberry 8700c / 8300 x 2 / 9000 / 9530 (verizon)
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Thumbs Must Hurt
Posts: 168
Join Date: Jun 2006
Location: Austin, TX
Model: 8800
Carrier: T-Mobile
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09-07-2007, 12:52 PM
Quote:
Originally Posted by cwinters
T Mobile BB email service down/having difficulties. They are "working on resolving this issue." Just FYI... 
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Been down since 7am (CDT) this morning. I was able to send, now I can't even do that.
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Thumbs Must Hurt
Posts: 110
Join Date: Aug 2006
Location: Bothell WA
Model: 8100
Carrier: tmobile
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09-07-2007, 01:17 PM
I work in the IT dept for Alltel wireless and this was sent to everyone early today:
"BlackBerry Internet Service subscribers may experience delays in sending or receiving messages due to a service interruption on the vendors side.
A status update will be provided every two hours and you will be notified of final resolution."
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Thumbs Must Hurt
Posts: 110
Join Date: Aug 2006
Location: Bothell WA
Model: 8100
Carrier: tmobile
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09-07-2007, 01:28 PM
*****update*****
Current Status: 09/07/07 12:26:10 pm CDT
Vendor resources report issue is ongoing with potential impact to 50% of subscribers. All messages will be delivered after the incident has cleared
Last edited by dlanemarker : 09-07-2007 at 01:30 PM.
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New Member
Posts: 9
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: Verizon
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09-07-2007, 01:28 PM
not working either NCAL..VZW
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Knows Where the Search Button Is
Posts: 26
Join Date: May 2006
Location: Brooklyn, NY
Model: 9630
Carrier: Verizon
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09-07-2007, 01:31 PM
Sprint/New York down
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