BlackBerry Forums Support Community               

View Poll Results: How upset with Rim are you?
Not mad at all - all is ok 74 41.57%
upset over lack of communication by Rim 74 41.57%
upset over failure and starting to think of alternative phones 8 4.49%
What Outage? 22 12.36%
Voters: 178. You may not vote on this poll

Closed Thread
 
LinkBack Thread Tools
Old 09-08-2007, 06:28 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2005
Model: 7130e
Carrier: Verizon
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Rim Outages - How Mad are you.

Please Login to Remove!

Two major outages this year from Rim have caused many anxious moments for me and now starting to think there may be a better answer. The question is how upset with Rim and the lack of communication on outages are you?

Jimbo
__________________
Living life and Loving IT!

Jimbo
Offline  
Old 09-08-2007, 06:40 AM   #2 (permalink)
Thumbs Must Hurt
 
TChachra's Avatar
 
Join Date: Mar 2005
Location: New York, NY
Model: 9000
Carrier: AT&T
Posts: 74
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jwhite4304 View Post
Two major outages this year from Rim have caused many anxious moments for me and now starting to think there may be a better answer. The question is how upset with Rim and the lack of communication on outages are you?

Jimbo
2 over one year hardly equates to running out and switching devices.
Good things always come with a price...no?
I mean, 2 days out of 365......I am sticking with my BB.
Been with one since the day it was introduced to the US way back when....
__________________
Each Application, Once Deployed, is Obsolete!
Offline  
Old 09-08-2007, 07:25 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
sabrewulf's Avatar
 
Join Date: Jun 2007
Model: 9000
OS: 4.6.0.167
Carrier: AT&T
Posts: 297
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I agree with the post above mine.
Offline  
Old 09-08-2007, 07:30 AM   #4 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,022
Post Thanks: 50
Thanked 303 Times in 291 Posts
Default

I just wish they'd be more forthocming with the news that they're borked. It's not like by keeping it quiet we'll fail to notice the outage. A little up front info for their customers would probably go a long way towards earning back some good will and respect. And they'd have nothing to lose really.
Offline  
Old 09-08-2007, 07:33 AM   #5 (permalink)
BlackBerry B Boy
 
jeremyckitching's Avatar
 
Join Date: Apr 2007
Model: 9700
OS: 5.0.0.415
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Not upset at all. Still love the device and the service.
Offline  
Old 09-08-2007, 07:43 AM   #6 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,632
Post Thanks: 28
Thanked 12 Times in 12 Posts
Default

No problem. My guess is that they were focused on fixing the problem as opposed to releasing PR spin.
Offline  
Old 09-08-2007, 07:47 AM   #7 (permalink)
BlackBerry Extraordinaire
 
secrecyguy's Avatar
 
Join Date: Jun 2006
Location: Southern California, USA
Model: 8100
Carrier: T-mobile
Posts: 1,238
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If I am not mistaken, this only effect AT&T and Sprint and few months ago with T-mobile.

I see in your profile, you have Verizon. So why are you so concern about it?

Electronics sometimes break down or something will go wrong with it. So you have to fix it or replace it. No sense of getting all upset about it.

Do you expect televisions, computers, cars, etc. to last forever for you? Do you expect them not to break down at all?

I don't blame RIM for it at all. I am sure they were trying to solve the problem as quickly as possible.
__________________
What OS are you using on the smartphone? Please vote! http://www.howardforums.com/showthread.php?t=1437055

Last edited by secrecyguy : 09-08-2007 at 07:49 AM.
Offline  
Old 09-08-2007, 07:50 AM   #8 (permalink)
BlackBerry B Boy
 
jeremyckitching's Avatar
 
Join Date: Apr 2007
Model: 9700
OS: 5.0.0.415
PIN: 215BE1F8
Carrier: T-Mobile U.S.A.
Posts: 4,243
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry 8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Quote:
Originally Posted by secrecyguy
If I am not mistaken, this only effect AT&T and Sprint and few months ago with T-mobile.

I see in your profile, you have Verizon. So why are you so concern about it?

Electronics sometimes break down or something will go wrong with it. So you have to fix it or replace it. No sense of getting all upset about it.

Do you expect televisions, computers, cars, etc. to last forever for you? Do you expect them not to break down at all?

I don't blame RIM for it at all. I am sure they were trying to solve the problem as quickly as possible.
I think you are mistaken. I am on T-Mobile and was down for a couple of hours on two different occassions yesterday. I actually believe T-Mobile customers may have been the ones hit the hardest.
Offline  
Old 09-08-2007, 07:57 AM   #9 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2004
Location: West of Ottawa, Canada
Model: 9900
OS: 7
Carrier: Telus
Posts: 1,068
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jwhite4304 View Post
Two major outages this year from Rim have caused many anxious moments for me and now starting to think there may be a better answer. The question is how upset with Rim and the lack of communication on outages are you?

Jimbo
Ya gotta get out more Jimbo!
Offline  
Old 09-08-2007, 07:59 AM   #10 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,963
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

wow two outages in a year holy mackeral how will we ever survive. Must be end of times people cant get email while mobile someone call the President.


Get a life its not that big of a deal.
Offline  
Old 09-08-2007, 08:01 AM   #11 (permalink)
Talking BlackBerry Encyclopedia
 
AlexKidd's Avatar
 
Join Date: Apr 2007
Location: Louisville, KY
Model: 8300
PIN: N/A
Carrier: ▪T▪▪▪Mobile▪
Posts: 262
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

An outage of e-mail gives me a moment to relax and enjoy the decent weather we've finally gotten around my neck of the woods.

--Kidd
Offline  
Old 09-08-2007, 08:01 AM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
eZainny's Avatar
 
Join Date: Apr 2007
Location: Brisbane, Australia.
Model: 8300
PIN: N/A
Carrier: Optus
Posts: 340
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dawg View Post
Must be end of times people cant get email while mobile someone call the President.
But don't try to email him - he uses a BlackBerry too apparently
__________________
View HTML email today with the Best Selling BlackBerry application: BBSmart Email Viewer
Offline  
Old 09-08-2007, 08:34 AM   #13 (permalink)
CrackBerry Addict
 
Klotar's Avatar
 
Join Date: May 2007
Location: Winnipeg MB Canada
Model: 9700R
OS: 7.1.0.190
PIN: On Request
Carrier: Rogers Wireless
Posts: 902
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

The difference between this outage and the previous one though, is that in this one I eventually got all my mail. Not so for the one earlier this year.

Granted, I had no super-important emails during either outage but even I felt somewhat "disconnected", hehe.
__________________
-Klotar
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist
Offline  
Old 09-08-2007, 08:49 AM   #14 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

I hate these polls where there is NO CHOICE for "Where's the beer?",
but just my $0.02 worth--my power at home has been out more hours than my BB has been down.

Last edited by JSanders : 09-08-2007 at 08:53 AM.
Offline  
Old 09-08-2007, 08:52 AM   #15 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

JS

said it best I cant count the power outages on two hands RIM outages 2 fingers

Advantage RIM
__________________
ZED 10
Offline  
Old 09-08-2007, 09:15 AM   #16 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2006
Location: Belleville, Ontario
Model: 9800
OS: 6.?
Carrier: Rogers Wireless
Posts: 44
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Since I came from Windows Mobile Devices and hosted Exchange services, I'm used to unexplained outages. My BB wasn't down for too long so I'm not upset.
__________________
My BB History --> 7290, 8700, 8100, 8300, 8800, 8820, 9000, 8220, 9500, 8900, 9700, 9800
Offline  
Old 09-08-2007, 09:25 AM   #17 (permalink)
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,599
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

No worries here. As has been indicated in this thread, this sort of thing is few and far between.
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 09-08-2007, 10:12 AM   #18 (permalink)
BBF Moderator
 
Stinsonddog's Avatar
 
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I threw my 8800 in the toilet so I am using my 9300 now.
__________________
Shortcuts Rule!! Download Link:[Stinsonddog's Blackberry Tips ] GET TORCHED
@ Stinsonddog
Offline  
Old 09-08-2007, 10:56 AM   #19 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8330
Carrier: Sprint
Posts: 72
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

It is a bigger deal for some than others. I was in the middle of bringing our company email in in-house to an Exchange server yesterday, as well as setting up BES. One of my primary testing tools was to be my blackberry.net account. Wasted much time trying to figure out why emails were not getting out of the office before I thought to check here for system outages. Sure, you can say it was just bad luck on my part, but I'm sure there were many other people for whom email was CRITICAL yesterday.
Offline  
Old 09-08-2007, 10:59 AM   #20 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,963
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by bvandrasik View Post
Wirelessly posted (BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

It is a bigger deal for some than others. I was in the middle of bringing our company email in in-house to an Exchange server yesterday, as well as setting up BES. One of my primary testing tools was to be my blackberry.net account. Wasted much time trying to figure out why emails were not getting out of the office before I thought to check here for system outages. Sure, you can say it was just bad luck on my part, but I'm sure there were many other people for whom email was CRITICAL yesterday.

but not critical enough that they use BES which wasnt affected.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.