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Old 06-01-2005, 04:47 PM   #1 (permalink)
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Default Unable to reply to messages on Blackberry

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I am unable to reply to messages on my Blackberry, however I can successfully send/receive messages. I have tried a hard reset, removing battery, reinstalling Desktop Manager software. When I go to reply to messages, it comes back with an X, failed to send.

Any ideas?

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BES 3.6
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Old 06-01-2005, 06:02 PM   #2 (permalink)
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Are they text messages, SMS, or emails? This might help with determining what's wrong.
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Old 06-02-2005, 09:52 AM   #3 (permalink)
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Open up the X'd out message and see what the message status field in the header says.
Old 06-02-2005, 10:26 AM   #4 (permalink)
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Are you on a BES or BWC? If BWC you can only reply from the address that is set up as the primary. For example, I have an two email accounts setup on mine, one Tmobile, and one Optonline (primary). If someone sends to my tmobile I cannot reply, just allows me to save as draft. Hope this helps.
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