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Old 09-18-2007, 03:43 PM   #1 (permalink)
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Default Easy Question: True Hard Reset - AKA Palm Hard Reset - How?

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How do I perform a -*TRUE*- hard reset on a BlackBerry?

If I do the "wipe device", which is supposedly a hard reset, I retain all the software on my device.

Can someone explain how to do a -*TRUE*- hard reset, clearing absolutely everything from the device as though it was new?

Thanks,

-Verxion
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Old 09-18-2007, 03:47 PM   #2 (permalink)
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No, hard BlackBerry 'hard reset' will not wipe the device. Different terminology here. Pulling the battery is a hard reset.

Wipe device to clear ALL personal data from the device. Wipe with jl_cmdr and reload the OS for a fresh like new device.
How do I reset my BlackBerry? - BlackBerryFAQ

How to wipe the OS from a BlackBerry device? - BlackBerryFAQ
How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
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Old 09-18-2007, 03:49 PM   #3 (permalink)
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A hard reset is usually the term used for a battery pull. wiping the device by going into options-> security options and wiping the device pretty much resets it back to the factory defaults so to speak. If you are looking for removing the entire OS and reinstalling, check the FAQ's.

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 09-18-2007, 03:50 PM   #4 (permalink)
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Lightening fast JSanders on the case again
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Old 09-18-2007, 03:50 PM   #5 (permalink)
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Thanks everyone. Yes, terminology issue here. I was searching for the wrong search phrases apparently. Sorry - I am new to BlackBerry having come from decades of Palm use, lol.

-Verxion
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