This just came across the BB-Outage Mail list
Date: Tuesday, September 25, 2007 8:51 AM
To: Blackberry (RIM) Network Outage Notification List <firstname.lastname@example.org> Add to Addresses
Subject: Re: [Bb-Outage] Cingular/AT&T Outage in Michigan
Size: 16 KB
Received this a few minutes ago from Cingular
This e-mail is to inform you of a network problem that MAY affect your Mobile Data Service.
Trouble Ticket Number: N/A
Description of Issue: Recieving calls from Customers unable to connect to GPRS or EDGE with Blackberry devices
Location of Issue: All Regions/ All Markets
Start Time: 9/25/2007 5:25 AM PDT
Symptoms you MAY experience: Blackberry users may be unable to send or receive messages or may have difficulty connecting to the RIM network
Estimated time of repair: Unknown
Technicians are working towards resolution as quickly as possible. We are sorry for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.
Wireless from AT&T, formerly Cingular xxx8212; CONFIDENTIAL & PROPRIETARY
Use pursuant to Company instructions