BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-24-2004, 03:02 PM   #1 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Email

Please Login to Remove!

I signed up for the Webmessenger, yet I can not use it due to lack of BES right now. Anyway, I keep getting the email from them something about

This message is used to carry data between the blackberry handheld and an associated server.

I delete it, set up a filter to avoid getting it, but every 5 minutes it sends to me again! HELP! How do I stop this damn thing? I couldn't find an email address on their webpage to send a message to them asking to cancel this email sending to me.

Hoping someone here can help me out.
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-24-2004, 03:07 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you do a complete uninstall of WebMessenger? And did you sign into your account on their web page and make sure you have removed the reference to your email address?
Offline  
Old 08-24-2004, 03:09 PM   #3 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I never installed it on the BB, nor on the desktop. The webpage when I signed up said they'd send me an email telling me how to DL the trial version and all. I got those, but never downloaded them because of reading that I needed a BES so I decided not to. Will check the page again for login and try that route. Thank you
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-24-2004, 03:21 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not a problem. If that is in fact the solution, we should find a way to inform our good friends at the company -- they should correct that glitch.

For what it's worth, getting an IM client was the primary reason I decided to join Mailstreet. I really like Webmessenger -- it works great! And I really like having full access to IM on the road. It is, however, a very expensive solution.

Mailstreet:
Set up charge - one time - $39 (?)
Exchange Server cost - monthly $11 (?)
Blackberry BES - monthly $12 (?)

Webmessenger:
Annual - $48

You could do it for less using myblackberry.us ($10 per month) and IM+ ($23 I believe). I'm not sure about tech support on myblackberry.us, and I don't like IM+ as much as Webmessenger, but the cost difference is compelling.
Offline  
Old 08-24-2004, 03:21 PM   #5 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok, another problem just came up. I didn't register per-se with them. They had me fill in this little questionare thing before I was able to get the email to download the program and blah blah blah...ACK im vibrating again from that email crap......anyway, I never got asked to enter a username and password, so I have no actual account to log in to :(. I'm confussed as to why my filters aren't working. Also how to stop this, it's annoying LOL.
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-24-2004, 03:22 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

How did you set the filters? Are you using the displayed name, or the underlying name?
Offline  
Old 08-24-2004, 03:28 PM   #7 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I use the webclient. I set (opens to look):

if ALL of these conditions are true:

From Contains [email address]

Subject contains RIM_bca28a80-e9c0-11d1-87fe-00600811c62

Body contains This message is used to carry data between the BlackBerry Handheld and an associated server.

From contains [left blank]

Then do the following with the message:

Blackberry Web Client
Move to folder: Deleted Items

Handheld:
Do not forward messages to handheld


that's how it's set on the web client login for filters.
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-24-2004, 02:33 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I know this is silly -- but is the subject always EXACTLY the same? Do ANY of those numbers change at all? And is that email address also the display address? If not, perhaps try the display address?
Offline  
Old 08-24-2004, 02:36 PM   #9 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The entire thing, addy, subject, body is always 100% the same
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-24-2004, 02:39 PM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What if you revise the filter to ONLY pick up the BODY or the SUBJECT? Try to eliminate the fields that are bothering the filter, but leave a filed that you are sure will only pick up the messages you want. Sound like either subject or body would do. Pick the least number of conditions -- and see what happens.
Offline  
Old 08-24-2004, 11:18 PM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2004
Location: 92658
Model: 7290, 7280
Posts: 73
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i got those emails when i was running redirector, i dont remember what i did to fix it but i am pretty sure your not getting them from webmessenger or their company



.
Offline  
Old 08-25-2004, 08:01 AM   #12 (permalink)
CrackBerry Addict
 
Join Date: Aug 2004
Location: Pennsylvania
Posts: 690
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
i got those emails when i was running redirector, i dont remember what i did to fix it but i am pretty sure your not getting them from webmessenger or their company
Seeing as how I do not use redirector ;) and judging by the body of the email saying "webmessenger" "blackberry" and the like. It's a fairly safe bet it is from them, and not a redirector issue

However with new filters it is resolved, thank you Kirson for the help
__________________
http://img.photobucket.com/albums/v2...lyptic_Sig.jpg

Please use the Search feature to find a quick answer.

[url]htt
Offline  
Old 08-25-2004, 10:26 AM   #13 (permalink)
Talking BlackBerry Encyclopedia
 
kirson's Avatar
 
Join Date: Aug 2004
Location: Chicago
Model: 9000
Carrier: ATT
Posts: 421
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

<jumping for joy> I helped, I helped :D
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.