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Old 10-08-2007, 05:08 PM   #1 (permalink)
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Default Blackberry vs. Lotus Notes vs. BIS

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Hi!

I need some help.

Someone of our corporate users claims that his Blackberry device have not received a message from an office client, through Lotus Notes and through Blackberry Internet Service (BIS).

Before this (some few days ago), he claimed a message goes directly into his device, but not at the same time in the Inbox of his Lotus Notes client.

Is there anything I could do to avoid this or to track these failed messages?

I know I did not offer much to analyse, but I have only the word of him about it.

Thank you all.
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Old 10-08-2007, 07:27 PM   #2 (permalink)
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Is "TIM" in your profile the same as T-Mobile? If so, there has been a data outage reported for western states. TMobile Data Services Outage 10/08
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Old 10-08-2007, 07:42 PM   #3 (permalink)
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Quote:
Originally Posted by mausim View Post
Hi!

I need some help.

Someone of our corporate users claims that his Blackberry device have not received a message from an office client, through Lotus Notes and through Blackberry Internet Service (BIS).

Before this (some few days ago), he claimed a message goes directly into his device, but not at the same time in the Inbox of his Lotus Notes client.

Is there anything I could do to avoid this or to track these failed messages?

I know I did not offer much to analyse, but I have only the word of him about it.

Thank you all.
Think TIM is in Italy
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Old 10-09-2007, 10:14 AM   #4 (permalink)
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Default TIM in Brazil

Quote:
Originally Posted by tobyw View Post
Think TIM is in Italy
Hi,

TIM is in Brazil too.
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