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scottarbaugh 10-09-2007 09:57 AM

Sent Message - Red X Failure Delay
When Exchange is down and the BES is up, and a user tries to send an email on their Blackberry device, the sent message shows a checkmark for about seven minutes and then it shows the red X. With most customers that I've seen, it shows a red X almost immediately after sending the email when Exchange is down. Is there a setting or something that would cause a delay with receiving the failure notification (red X) on a sent message in that scenario.

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