I'm not new to Blackberry, but I'm having my first serious problem and want to post a question to this list. But I can't find how one starts a new thread, only how to reply to an existing one. Thus my post to this question that is not exactly relevant. I hope someone can help me! thanks.
Go to a thread relevant to your question (ex. general Blackberry discussion) at the top of the page, before any posts there should be a button in the upper left hand corner labeled "new thread". Click there and post your question.
I had managed to start off on the wrong page of Blackberry Forums -- as soon as I got to the home page and selected a discussion, I saw the "New Thread" button just as you said. THANKS for your help and your quick reply!