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Mike_S 10-11-2007 01:31 PM

help!!
 
hey...when i try to do anyting on desktop manager, it says something about encrypting and asks me to move my mouse around,
does you know what this is about?

and also my computer does not recognize my device in the Roxio program

it'll be of great help thanks

fadmin 10-11-2007 01:36 PM

That is how you generate encryption key using Desktop redirector. Just keep moving until it is done...

John Clark 10-11-2007 01:57 PM

Quote:

Originally Posted by Mike_S (Post 700519)
hey...when i try to do anyting on desktop manager, it says something about encrypting and asks me to move my mouse around,
does you know what this is about?

and also my computer does not recognize my device in the Roxio program

it'll be of great help thanks

For Roxio you need to have OS 4.2 on your 8700c. If you have 4.1 or earlier it won't work.

Mike_S 10-11-2007 07:26 PM

i have desktop software V4(1).2 SP2 (ENG)

where can i download this OS 4.2? and how do i get it on my 8700c?

rambo47 10-11-2007 08:01 PM

Blackberry Desktop Software v4.2 (SP2)

It goes on your computer. That's the software that talks to your Blackberry and manages backups, syncs, media, etc.

Mike_S 10-11-2007 08:26 PM

thanks i downloaded that but how do i get it on my 8700,

im sorry, i am really clueless to the use of a blackberry? :S


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