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Old 10-11-2007, 10:53 PM   #1 (permalink)
dwc
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Default Missing BES Outlooks contacts

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I just noticed today my boss's contact is not in my Blackberry, but it is in my Outlook "Contacts". Can anyone get me started on troubleshooting this? Diving in now...
  • I just upgraded from pearl to 8320
  • I did not do any data backup/transfer, I just allowed the BES to load the new BB with data.
  • When he called me, the phone did recognize and display his name
  • I am unsure of whether it was on the Pearl, but I think so

Last edited by dwc : 10-11-2007 at 10:55 PM.
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Old 10-11-2007, 10:59 PM   #2 (permalink)
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So I typed in his entire name and the BB "looked it up"

It appeared in square brackets, like this.

[John Doe]

and now it is at the top of the list, above those names that start with "A".

Edit: then I added it, and its now in the book on the BB.

===



The question is then, why did it not come over before this? Some BES server setting?

Last edited by dwc : 10-11-2007 at 11:00 PM.
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