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Old 10-13-2007, 08:13 AM   #1 (permalink)
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I've never used or owned a BB but want to get one when the new Pearl2 comes out for VW. With a few "smartphones" out there, why do many people choose the BB? Seriously, why do people here love theirs? Is it because its easier to use than a Palm Treo, for example? Does the BB Pearl have full HTML web browsing capability?
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Old 10-13-2007, 08:23 AM   #2 (permalink)
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Here is my take:

- It's a very stable device. Unlike some Palm OS' and WM
- Secure, fast e-mail - the #1 reason - remember the BB's roots; corporate and government e-mail users who wanted secure e-mails
- It's really easy to use
- Choice of form factors (full sized QWERTY or split Suretype keyboards)
- Integration with the BlackBerry Enterprise Server (BES) allows for totally wireless syncing of all PIM information

I personally always viewed the BB as (in order) a great e-mail device, a good phone, and an OK browser. Recent additions like media players are encouraging more consumers to buy the BB - but some people should seriously stick with their Sidekicks if the e-mail is not important to them.

You can get full HTML browsing using Opera Mini (for free).

I've had one for years - since long before they had phones or browsers integrated. If you want fast, secure e-mail, it's the best out there.

The downside (limited for me) is that there are literally hundreds of thousands of third party programs (and hacks) for the Palm that do not exist for the BB.
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Old 10-13-2007, 08:28 AM   #3 (permalink)
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While some people truly do... I, for one, do not love my BlackBerry.
Loving an inanimate object is nothing short of asinine, in my opinion.
I can't tell you why some people actually do love their BlackBerry, and frankly, I don't want to know.

I choose to use a BlackBerry on a daily basis over other handhelds, because it suits the needs of my job perfectly. For exmaple:
Aligned with corporate wireles policy as it's attached to a BES.
Secure instantaneous email delivery. (For both corporate and personal email.)
Secure mobile connection to my internal corporate network allowing me to work remotely.
Secure and stable handheld OS.
Wireless PIM sync with desktop email system.
Wireless Backup.
It's easy for me to use, as I'm familiar with it.

Bonus features for me... GPS, Audio and Video player, decent digital camera.
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Old 10-13-2007, 08:46 AM   #4 (permalink)
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Some of us its a requirement of a job. For other it's a very simple device for keeping organize and connect compared to other Smartphones.
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Old 10-13-2007, 09:01 AM   #5 (permalink)
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it just works time after time and I dont have to wrry about email or calendars.

I can rely on it to function 99.9999% of the time as its supposed to unlike wm devices.
But I concur with njbb and penguin.
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Old 10-13-2007, 09:07 AM   #6 (permalink)
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Agree with all the above. For me, it started with a need to get email any time, any where, but I've come to appreciate the stability and reliability compared to what I had known and observed before with other products. And, too, the blackberry just suits my needs; I like the way the blackberry does things.

As you are considering purchasing a blackberry, and this is on the top of my mind right now, I'll add that the blackberry is different. You need to do your research. If a phone is what you are looking for, or just a pda with an integrated phone, the blackberry might not be what you are looking for. Browse Main Page - BlackBerryFAQ and spend some quality time browsing the forum here.
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Old 10-13-2007, 10:18 AM   #7 (permalink)
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As others have said, and I agree, email is the BlackBerry killer app. I came from the Treo side myself. And I tried several email applications there. I settled on an application called ďSnapperĒ. Snapper was a POP3 application. I also tried the built-in email application with ActiveSync. I use a hosted Exchange server for my personal email. My experience with Treo based email was that somewhat often the email outbound would just not go through. It was somehow jammed up. Snapper had a nice setting which allowed you to disconnect from the data network, and then re-connect. If you used that, you could avoid a reboot to solve the problem. But the other email app for Active Sync didnít have that feature, and due to the two types of email accounts I had I needed both. Eventually I gave up, and just started yet another quest for the perfect email.

All too often I went spend 5 minutes, and once 20 minutes, just trying to send a reply in email. It was just not a reliable situation to be in. The whole reason I even bought the Treo smartphone was because I travel a lot. And typically just for a few days. Mostly 3 to 4 days. I really do not want to carry a laptop with me when I travel. Often because I will go from one meeting to the next, and not be back at my hotel until itís time to go to bed. So really, a laptop would be used little. And sometimes they just donít work in the hotels anyway. One New York hotel I stayed in just had the worst WiFi, and the wall outlet never worked.

Todayís PDAs are more powerful than my first computers, like the Apple IIe and Commodore 64. Those were not power-house computers, but I did get online with them, write term papers, and so on. So I am convinced a PDA is enough computer for a 3 to 4 day trip. And certainly enough for 1 day trips. My problem wasnít enough power to answer emails and lookup appointments, todos, and so forth. My problem with the Treo was one of reliability.

This to me is where the Blackberry shines, and all other devices fail, including the iPhone. My hoested exchange provider offers Blackberry Enterprise Services. I added that feature, and bought a Blackberry 8800. After getting the initial setup done, I started with my personal email, and 2 BIS based email accounts. I have a total of 3 email accounts on the device. In the entire time I have owned the Blackberry, I experienced one outage which lasted about 90 minutes give or take, and only on my BES, not on the BIS. In all other instances, when I reply, the mail goes through. Often the mail is so fast, I can hardly believe my eyes. Itís not like pop3, where you check it every 5 minutes. BES happens pretty much in real time. I get comments pretty darn often from clients that are blown away at how fast I respond to an email. I believe the good-will this creates is both a benefit to me, but also a value I am willing to pay for. Whether your clients express this to you or not, I believe their expectation with sending an email is minimal, and a faster reply will almost always give your client the feeling that you are on their job with full attention. Itís a confidence builder. One you should be willing to pay for.

Plenty of folks just love a good gadget. I buy gadgets too. But I donít use them. Ultimately, I own 3 gameboys, a Sony PSP, a portable DVD player, 3 iPods, 1 Zune, and 1 Creative Zen V Plus. I leaving out all kinds of other junk I have wasted money on. In the end, I basically use either the Zune or the Creative Zen, and the Blackberry. Everything else is collecting dust at the bottom of various junk drawers. All of those items looked great in the store, and I bought into the hype, but the real test is prolonged usage, and all of those devices failed in that use.

If a device truly makes your life easier, Iíd imagine you tend to adopt it, and depend on it more and more. It is only because the Blackberry email is so reliable, that I started looking to solve other problems with the Blackberry. Namely the ToDo problem, which I didnít realize was a problem until I found RexWireless ToDOMatrix. And that application really gave my ToDo tasks a whole new dimension. Without a doubt, one of the best applications for the Blackberry. Everyone who uses it will agree with this. Ask anyone who has tried it. I also use another application called IdeaMatrix, also from RexWireless. Yet another stunning application that will make your life easier if one of the hats you wear at work is coming up with concepts and ideas to get a particular job done. TeleNav is also a killer app. The 8800 has built in GPS, and TeleNav really helps me get around. Sure beats the heck out of going to Yahoo and printing directions. I used to that quite often. But thatís all changed.

Now I am using DataVault, which is meant to be a password manager, but in reality itís also a small and very useful database application that can be used to do a whole lot more. I use excel a lot, and I have created a few small excel sheets to do basic things I need to do when mobile. I carry 11 templates in excel that run on my Blackberry with an application called, GridMagic. In addition to Ascendo DataVault, I also use Ascendo Money, which is a check book register, but can be used to track expenses, and so on. Again, itís more useful that the description of the application states. Most things are that way really.

I just switched my spell checker from LexSpell to InstaSpell based on some forum posts here. I have Inline spell checking now. This is nice because as I type, I see if I am in error. I donít have to check after. I check as I type.

Another gem of gems is built right into the Blackberry. Itís the auto text feature. Basically, if you type IM in the blackberry, it changes this automatically to Iím. This saves you a couple keystrokes. The BB has several good features like this. Space twice after a word, and it adds a period after the last word thus ending the sentence for you. The next word in the next sentence is automatically capitalized. Auto text does a lot of these things for you, and you can add your own auto text. I added iphone = iPhone. And imac = iMac. I added ghz = GHz.

And I added balex =

Best,

Alex Alexzander

So itís a signature ending just by typing 5 letters. If I type bb it is changed for me to BlackBerry. I have added a ton of these, and it creates a sort of shorthand that I can use. My emails are much faster, and even though I am on a mobile device, my emails donít sound like it with stupid things like TTL or LOL, or that kind of thing. Those always irritated me.

I am leaving so much out, but I could go on for so much longer. To sum this up, itís a reliable device. And because it is so reliable, youíll find yourself the benefit of being more and more mobile because you have a device that doesnít let you down in that regard. And thatís at least why I like the device so much. It gives me more freedom from my PC.

-Alex
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Old 10-13-2007, 11:17 AM   #8 (permalink)
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I like it!! It does everything I need and does it well!!!

I love the almost cult following and the fact that their is so much help and support for the device!

I never forget a birthdate, anniversary or important date as far as the girlfriend is concerned!!! she is amazed at how I remember everything THANKS BLACKBERRY

Email #1

Text #2

Secure #1

PIN messaging #3

My family and friends all communicate effectively using it

Fantastic work tool Im in sales
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Old 10-13-2007, 11:24 AM   #9 (permalink)
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Quote:
Originally Posted by NJBlackBerry View Post
Here is my take:

- It's a very stable device. Unlike some Palm OS' and WM
- Secure, fast e-mail - the #1 reason - remember the BB's roots; corporate and government e-mail users who wanted secure e-mails
- It's really easy to use
- Choice of form factors (full sized QWERTY or split Suretype keyboards)
- Integration with the BlackBerry Enterprise Server (BES) allows for totally wireless syncing of all PIM information

I personally always viewed the BB as (in order) a great e-mail device, a good phone, and an OK browser. Recent additions like media players are encouraging more consumers to buy the BB - but some people should seriously stick with their Sidekicks if the e-mail is not important to them.

You can get full HTML browsing using Opera Mini (for free).

I've had one for years - since long before they had phones or browsers integrated. If you want fast, secure e-mail, it's the best out there.

The downside (limited for me) is that there are literally hundreds of thousands of third party programs (and hacks) for the Palm that do not exist for the BB.
he summed it up pretty good.
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Old 10-13-2007, 11:27 AM   #10 (permalink)
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If you look in my sig, you will see I have had many phones. Those are only the ones I have had on Nextel and Sprint. I have had probably 15 or 20 others on top of those. The last phone I used that wasn't a was the Nextel i930. This phone was hyped as a great phone with tons of apps that would do whatever I wanted it to do. To say the least....IT FAILED! It came loaded with Windows mobile 3 at a time when 5 was the newest available. It had an SD card slot which I used alot to store my ringers, emails, texts etc etc. Yet the phone had no Bluetooth. There were no apps for the phone and the emails and texts took forver. I had my eye on the 7100i for along while, so 3 months ago I purchased it. I fell in love with the stability of the unit and the quickness of the texts/emails. Unfortunatly, my 7100i was plagued with JVM errors and there was little Sprint was willing to do for me. My gf got the 8830 on VZW and I was instatly jealous. The JVM errors got worse and worse and about a month ago I decided to cut my losses and purchase the 8830. I adore this phone! It does everything it is supposed to do and it does it fast. The only thing I wish I had on this phone is the scrollwheel. I am not a huge fan of the trackball, but I have adjusted to it and am still very happy with the overall performance of the unit. Thanks RIM!
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Old 10-13-2007, 01:04 PM   #11 (permalink)
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Because it works.
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Old 10-13-2007, 06:21 PM   #12 (permalink)
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I appreciate all of the responses. For me, my main reason for wanting the BB is for email which after reading these forums and other posts online simply cannot be beat. At least tied with the email is the phone. For me, the BB is to become my all in one device so I do need it to be a good phone which means good call quality on both ends and loud enough speaker volume so that when I am walking in New York City, I don't have to duck into the nearest Starbucks just to have a conversation. Everything else with the BB would be pure extra for me. As long as its stable and email works and I have the option of using an HTML web browser like Opera Mini then I think I'm good to go.
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Old 10-13-2007, 06:48 PM   #13 (permalink)
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I like it because it's not a greedy marketing department's wet dream. With other smart phones, they're so locked up and full of crappy applications that you can't find your way around it or do anything. The Blackberry is very simple and very good at what it does. It's also completely Java based and open source so you can change the software as you see fit.
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Old 10-13-2007, 07:01 PM   #14 (permalink)
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Quote:
Originally Posted by dex View Post
I like it because it's not a greedy marketing department's wet dream. With other smart phones, they're so locked up and full of crappy applications that you can't find your way around it or do anything. The Blackberry is very simple and very good at what it does. It's also completely Java based and open source so you can change the software as you see fit.
I am running into an increasing amount of iPhone users asking me about the Blackberry. They wouldn't be asking if they didn't feel the iPhone was lacking. I don't know if that's the phone you're talking about, but it kinda sounds like it.

A smart phone ought to be open enough to allow you add the applications you need. Treo got this right. Windows got this right. Blackberry got this right. I don't know why Apple thinks the "if we wanted your opinion we'd give it to you" attitude is appropriate. Just makes me wonder.

What I think is more likely is that Apple released an unfinished product. I'd be willing to bet that DataViz is working on Documents2Go for Apple as I type this. I'll just bet Apple is taking on just a few big partners in the beginning, but wanted to sell the phone before the 3rd party developers were ready to deliver. Later, their marketing guys will lie and say things like, we listened, and look what we have for you.


Perhaps Apple should just buy the Koolaid company. They can deliver a couple servings of the koolaid with their products. It seems like the least they could do.

-Alex
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Old 10-13-2007, 09:42 PM   #15 (permalink)
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Quote:
Originally Posted by Alex Alexzander View Post
I am running into an increasing amount of iPhone users asking me about the Blackberry. They wouldn't be asking if they didn't feel the iPhone was lacking. I don't know if that's the phone you're talking about, but it kinda sounds like it.

A smart phone ought to be open enough to allow you add the applications you need. Treo got this right. Windows got this right. Blackberry got this right. I don't know why Apple thinks the "if we wanted your opinion we'd give it to you" attitude is appropriate. Just makes me wonder.

What I think is more likely is that Apple released an unfinished product. I'd be willing to bet that DataViz is working on Documents2Go for Apple as I type this. I'll just bet Apple is taking on just a few big partners in the beginning, but wanted to sell the phone before the 3rd party developers were ready to deliver. Later, their marketing guys will lie and say things like, we listened, and look what we have for you.


Perhaps Apple should just buy the Koolaid company. They can deliver a couple servings of the koolaid with their products. It seems like the least they could do.

-Alex
I was actually with Cingular/Att and had an iPhone before switching to VW. I found the touchscreen interface sleek but still longer for some type of tactile keyboard. Also, the iPhone was just too locked down for me. I am hoping that the BB is different which it seems like it is.
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Old 10-14-2007, 12:27 AM   #16 (permalink)
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Quote:
Originally Posted by dex View Post
It's also completely Java based and open source so you can change the software as you see fit.
I'll just quickly point out this isn't true. The BlackBerry runs a heavily cut-down and modified form of J2ME with additional API layers supplied by RIM which tack-on device specific functionality. It also isn't Open Source - you can't go in and change software as you see fit.

Back on topic: Agree with pretty much all the above comments. I think reliability is the key here.

Having said that, I don't believe push email is the future (for a variety of reasons - I'll detail why in an upcoming blog post if you are interested) and I also think that when/if Win Mo. get their act together that you will see usage of the BB decline. That day hasn't come though, and it isn't clear it will ever come, so for now, viva la BlackBerry
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Old 10-14-2007, 06:47 AM   #17 (permalink)
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Agree with a lot of the above. For me, however, it's about the reliability, decent battery life (especially coming from a Treo!) and the simple, clean interface.
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Old 10-14-2007, 06:56 AM   #18 (permalink)
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Once you get one, you'll soon see why we love thee so. :::smirk/wink:::
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Old 10-14-2007, 12:31 PM   #19 (permalink)
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Easy, crack.

There's crack in it. Injected into the housing and absorbed through our hands.

Ok seriously...I've gone through NUMEROUS blackberry trainings. I've fell into with the company and the device. I just think the company is great and like the way they operate.

This put it this way, blackberry hasn't really WHORED out their product like other cellphones do, you don't see mass commercials on TV. Heck actually I don't think i've ever seen a blackberry commercial, not even sure if I've seen an ad like for t-mobile selling it. Considering that, they've done very well.

It's more like this, Blackberry doesn't need to come to you. People come to the blackberry. I've sold many blackberry's during my time in the cellphone bizz. And everytime someone came in for a blackberry its always something about, "i've heard that the blackberry can...." "my friend just got a blackberry and...." "people keep telling me about the blackberry and." That is just powerful! All from the word of mouth. Most people didn't even have a clue what it is, just a friend of theirs told them....YOU NEED A BLACKBERRY, and they came to a store with no clue and after that, blackberry customer for life. It was never no "I saw the RAZR was on sale for $49.99" or "that phone is buy one get one free."

Blackberry is just great. They built a device to certain customers needs. Which is why its soooo appealing and attractive for someone who needs the device. They don't try to sell to the masses and to just about anyone, thats not who they want. They want a customer that is actually going to use it, and to someone it will actually benifit for, a customer that will keep on using. Thus their loyal customers (until something better comes out LOL).

Blackberry isn't for everyone. Find out what its about, and see if it suits your needs and it is what you are looking for. Don't buy a blackberry solely based off cause its cool or the newest and hottest thing. Goto a store, and hopefully you can find some reps who have had training in blackberry and are knowledgable and can answer your questions.
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Old 10-14-2007, 12:44 PM   #20 (permalink)
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applause for ballhawk.
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