BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-13-2007, 09:28 PM   #1 (permalink)
New Member
 
Join Date: Oct 2007
Model: 8800
PIN: N/A
Carrier: at&t
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default please help

Please Login to Remove!

i have a bb8800, it is a work phone and we use a bb server. i have it set up to receive my personal email(a hotmail account i have had for 5 years) as well as my work email(desktop) up until recently it worked fine, i was able to send and receive mail with either my work(desktop) or hotmail account, i could view attachments (sent to hotmail address), i could even set different notification tones for both email accounts (it had 2 options in my profiles...one that was "Messages [desktop]" and one that was "Messages [hotmail].
recently somthing happened, and now i receive hotmail messages, BUT my phone does not alert me when i get them (they are just there when i go into my mailbox) and i can not read the whole email, or attachments, i get an error message that says "MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND"
please any help would be greatly appreciated!!!!!
Offline  
Old 10-13-2007, 09:36 PM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,705
Post Thanks: 4
Thanked 112 Times in 79 Posts
Default

Welcome to the forums,
I would go to your BIS site and resend your service books.
Offline  
Old 10-13-2007, 09:43 PM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,913
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

Wirelessly posted (8700g: BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

^^ ditto and in addition pull the battery on the BlackBerry while powered to reboot.
http://www.blackberryfaq.com/index.php/Main_Page
Read over "what if my email stopped arriving".
Good luck.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

IGL VME Board Mass Storage Memory PWB SKPMATB1581 with 16Mbit CMOS Flash
$500.0
IGL VME Board Mass Storage Memory PWB  SKPMATB1581 with 16Mbit CMOS Flash  pictureOmron C200HW-ME16K Memory Card Expansion - NEW
$199.99
Omron C200HW-ME16K Memory Card Expansion - NEW pictureNCR ATM PC RoHS MEMORY MODULE DDR2 1GB Lot 4
$25.95
NCR ATM PC RoHS MEMORY MODULE DDR2 1GB Lot 4 pictureMotorola Symbol MC7090-PU0DCRQA7WR - 1D Scanner High Memory QWERTY Keypad MC70
$115.0
Motorola Symbol MC7090-PU0DCRQA7WR - 1D Scanner High Memory QWERTY Keypad MC70 pictureNEW NCR ATM 1GB DDR2 PC2-5300U 667MHz Desktop PC Memory LOT 6
$30.0
NEW NCR ATM  1GB DDR2 PC2-5300U 667MHz Desktop PC Memory  LOT 6  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.