10-13-2007, 10:28 PM
Join Date: Oct 2007
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| | please help
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i have a bb8800, it is a work phone and we use a bb server. i have it set up to receive my personal email(a hotmail account i have had for 5 years) as well as my work email(desktop) up until recently it worked fine, i was able to send and receive mail with either my work(desktop) or hotmail account, i could view attachments (sent to hotmail address), i could even set different notification tones for both email accounts (it had 2 options in my profiles...one that was "Messages [desktop]" and one that was "Messages [hotmail].
recently somthing happened, and now i receive hotmail messages, BUT my phone does not alert me when i get them (they are just there when i go into my mailbox) and i can not read the whole email, or attachments, i get an error message that says "MORE REQUEST CANNOT BE COMPLETED. SERVICE BOOK INFORMATION NOT FOUND"
please any help would be greatly appreciated!!!!!