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Old 11-02-2007, 08:44 PM   #1 (permalink)
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I am a newbie.....please forgive (I did try search, but no real answer).

I just moved to BB from a Treo. On my Treo, I could set +1 as a dialing prefix that was added whenever any number was dialed (for international use)

I can't figure out how to make this work on my 8830. I am leaving Monday for the UK and want to use +1.

I have set smart dialing to +1, but it is not added (at least not visually) to any number in my address book when I dial. Since I have 1670 contacts, many with multiple phone numbers, I do not want to even think about editing every contact. What am i doing wrong?

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Old 11-02-2007, 08:49 PM   #2 (permalink)
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It won't add it to each of your numbers. You have to have the +1 in your address book for each contact. If you have area codes it may still dial correctly, though.

Last edited by John Clark : 11-02-2007 at 08:50 PM.
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Old 11-02-2007, 08:56 PM   #3 (permalink)
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Thanks for responding. However, that is ridiculous.

On the Treo, all I did was click one check box and it simply added the +1 before dialing any 10-digit number in my address book.

I seriously have to manually change 3,000 phone numbers?
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Old 11-02-2007, 09:28 PM   #4 (permalink)
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I didn't say it wouldn't dial correctly while overseas. It may (I'm not sure because I've always put them in my address book with the +1.) However, it won't physically add the +1 to all your numbers in the address book.
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Old 11-02-2007, 09:30 PM   #5 (permalink)
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Wow. The UI of BB's really is bad. On the Treo, click one box. It does not "change" the numbers in the address book, it simply appends the +1 before EVERY dialed number. Or click it off, and it goes back to just dialing 10-digit.
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Old 11-02-2007, 09:38 PM   #6 (permalink)
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Quote:
Originally Posted by Ggalat View Post
Wow. The UI of BB's really is bad....
Not sure I'd go that far.....Someone else will come through who has dialed from overseas without the +1 in their address book and clarify. Like I said, I've put the +1 in mine since the beginning so I can't tell you from personal experience.
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Old 11-02-2007, 09:40 PM   #7 (permalink)
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I have no problem of dialing USA contacts when I travel overseas. Even if these numbers do not have a +1 in front, somewhere in phone option, you can set +1.. check it out...
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Old 11-02-2007, 09:41 PM   #8 (permalink)
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Ever used a Treo? totally intuitive and functional. uh, BB, not so much. Almost every single function is less intuitive and inefficient, this being an example.
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Old 11-02-2007, 09:46 PM   #9 (permalink)
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Quote:
Originally Posted by pengrus View Post
I have no problem of dialing USA contacts when I travel overseas. Even if these numbers do not have a +1 in front, somewhere in phone option, you can set +1.. check it out...
Where? There is a option called "Smart Dialing". It allows you to set a +1 number. The device, documentation, this site and Blackberry.net in no place describe what or how that is used or what it does.

When I click it or change it to any other number, the dialing behavior of the device does not change.

Is there someplace else? I do not want to get to Europe and have to manually dial every number, on a supposed "Global" smartphone.

Last edited by Ggalat : 11-02-2007 at 09:48 PM.
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Old 11-02-2007, 09:51 PM   #10 (permalink)
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Slow down people....I believe Pengrus is correct. The +1 in smart dialing will add it for you even though it doesn't show it on the screen when you dial. I just needed someone else to come through and clarify for me.

I still have an old Palm that I use for my Pilot Logbook. Battery went dead and lost all my data (hadn't sync'd in a couple months.)

This is a Blackberry Forum. Don't come in to say how much better the treo is when you want help with your BB.
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Old 11-02-2007, 09:55 PM   #11 (permalink)
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John,

Sorry for the frustration. Not trying to "compare" or flame the BB.

I made the switch (I was forced to by my company), so now that I have to use the BB, unfortunately I do need help.

It is just not well-documented and is very confusing to a new user.

Geoff
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Old 11-02-2007, 09:59 PM   #12 (permalink)
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Did you download a User's Manual from the Blackberry.com site or off the CD that came with the BB (if your company gave one to you?)
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Old 11-02-2007, 10:02 PM   #13 (permalink)
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Both. the "short" VZW one and then downloaded a 200+ page one from RIM. Never touches the topic anywhere.......
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Old 11-02-2007, 10:05 PM   #14 (permalink)
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Not surprised. That's why this forum does so well. I think you'll be fine dialing the US with the smart dialing set to +1 as long as you have area codes in your address book.
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Old 11-02-2007, 10:09 PM   #15 (permalink)
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I'll update from over there....either happily dialing away, or crying for help !!

Thanks all.
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Old 11-02-2007, 11:17 PM   #16 (permalink)
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Here is my set up in my BB:

USA numbers:
650-921-9999

UK numbers:
+44-xxxxxxxxx

China Numbers:
+86-10-xxxxxxx

Once you set this up, all numbers dialing work in ANY COUNTRY without doing any adjustment, calling back and forth... Give it a try.
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Old 11-03-2007, 03:07 PM   #17 (permalink)
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I am set up the same way as pengrus. While I do have some +011's in front of a couple (where I found I had to), for the most part I leave smart dialing on +1, have area code plus numbers for all my NA numbers, and full numbers for international.

Works with SMS's that way too.
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Old 11-03-2007, 03:44 PM   #18 (permalink)
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Quote:
Originally Posted by Ggalat View Post
John,

Sorry for the frustration. Not trying to "compare" or flame the BB.

I made the switch (I was forced to by my company), so now that I have to use the BB, unfortunately I do need help.

It is just not well-documented and is very confusing to a new user.

Geoff
Actually you did both. And the change was so simple. And it has been posted on this forum many, many times...
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Old 11-03-2007, 06:41 PM   #19 (permalink)
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No offense, but please show me a link to one single post that references this. I searched for a multitude of things:

International Dialing
International dial prefix
+1 dialing, etc,etc and never found anything.

Also, my comparison in this case was simply a "man, I've used a Treo forever and this particular thing (among many, many others) is very simple compared to the confusing nature of the BB"....if I did not find it confusing I would have simply made the change.

Also, i still am not sure this 'switch" is either going to work or that "simple" (your words). My entire address book (~3,000 phone numbers) is set up as:

1-xxx-xxx-xxxxx

What will happen with the Smart Dialing +1 when it dials an 11-digit number?

The examples referenced above are all xxx-xxx-xxxx.................
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Old 11-03-2007, 06:48 PM   #20 (permalink)
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There are a lot of threads on it. Good luck with your new BB and give it a chance. Not many people want to go back to a Palm after using the BB.

http://www.blackberryforums.com/gene...s-problem.html

8707 international dialing problems

http://www.blackberryforums.com/gene...k-network.html

Seriously - it does work. I have hundreds (not thousands) of contact. Some with the +; many with out. Some with country codes; many without. It works.

Last edited by NJBlackBerry : 11-03-2007 at 06:49 PM.
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