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Old 11-03-2007, 04:46 PM   #1 (permalink)
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Unhappy 7290 getting "Device error: 377" Reset

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hello all. this is my first post so if this is the wrong section i apologize in advance.

I was going about my business, I look at my 7290 and it had the hour glass rotating. usually this comes up when the BB is booting up i believe. I dont remember turning it off or anything. it wouldnt boot up. so i took out the battery , put it back in and now i just get the red led light come on, and then it says "Device Error: 377" and the word "reset" under it. I have tried connecting it to the pc, taking out the sim card, pretty much every combination you can think of. its weird cuz when i press the top button the light goes on then thats when the error comes other than that then its jsut there with a blank screen. someone lent me this phone to use temporarily and i really dont want to give them back something broken. any suggestions anyone? all help is appreciated.
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Old 11-03-2007, 07:04 PM   #2 (permalink)
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Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You need to wipe your BB using JL_CMDER and reload your operating system

You can find instruction on how to accomplish this in the BBFAQ section just follow the link in my signature.

I'd post link but I am wap and not able to
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Old 12-12-2007, 08:36 PM   #3 (permalink)
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Easier said than done methinks - my BB 7290 also shows error 377 but all attempts to access it via USB to reinstall the software result in a "device not found". This occurs with the battery in situ or removed. The only other sign of life is a red light which blinks twice and then pauses for several seconds before repeating, and does so for a few cycles even with the battery removed. I've used the J-Cmmdr software allegedly to "wipe" it but I'm unsure if that works since there's no evidence that it can make a connection any better than the Device Manager. This is one frustrating piece of equipment!


Quote:
Originally Posted by ezrunner View Post
Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You need to wipe your BB using JL_CMDER and reload your operating system

You can find instruction on how to accomplish this in the BBFAQ section just follow the link in my signature.

I'd post link but I am wap and not able to
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Old 04-19-2008, 03:06 PM   #4 (permalink)
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i have the exact same problem HELP!! i used JL_CMDER to wipe my blackberry but it didnt work
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Old 07-10-2008, 05:51 PM   #5 (permalink)
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Default 7290 error 377

have same problem

roger
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Old 07-12-2008, 05:42 PM   #6 (permalink)
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Time for an upgrade? =P
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Old 07-14-2008, 02:44 AM   #7 (permalink)
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JLcmder then reinstall system software..
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Old 08-28-2008, 11:44 PM   #8 (permalink)
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same problem too.device error:400 reset.already used JL_cmder to reset but didn't work...
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Old 11-03-2008, 08:43 PM   #9 (permalink)
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problem with flash,i sure it.
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Old 11-22-2008, 09:57 AM   #10 (permalink)
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Quote:
Originally Posted by bon0123456789 View Post
problem with flash,i sure it.
that's right!
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Old 11-27-2008, 10:30 PM   #11 (permalink)
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same problem. what should i do
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Old 12-23-2008, 05:26 PM   #12 (permalink)
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I had the same problem. I just ditched the phone. I was too fed up with it to try and salvage it.
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