BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-04-2007, 04:01 PM   #1 (permalink)
Knows Where the Search Button Is
 
ExGMan's Avatar
 
Join Date: Mar 2007
Location: Chestnut Hill, MA, USA
Model: 9000
Carrier: AT&T
Posts: 37
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default Lost My EDGE

Please Login to Remove!

I searched on the topic a bit, but couldn't find any information. I have a BB8700c, with AT&T. The BB made the transition to EST this morning, but was only showing "GSM" as its network. I did a hard reset (battery removal), and EDGE came back for a couple of hours. Spontaneously, at some point, it switched back to GSM only. Further attempts at hard reset have not restored EDGE. AT&T support seems to be closed until 8AM Monday (it's 5PM Sunday in Boston now). Does any forum reader have a suggestion, about how to get EDGE back?

TIA - JG
Offline  
Old 11-04-2007, 04:04 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Could be an outage. You should be able to reach ATT Customer Service.

I have EDGE in NH.
Offline  
Old 11-04-2007, 04:04 PM   #3 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts
Default

You've done about all you can, pulling battery and rebooting.

Are you on the fringe of service area, or in an area routinely well-covered?
Offline  
Old 11-04-2007, 04:05 PM   #4 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
Post Thanks: 6
Thanked 115 Times in 82 Posts
Default

Sounds like a network issue....You may be stuck waiting til tomorrow to call CS.
Offline  
Old 11-04-2007, 04:05 PM   #5 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,080
Post Thanks: 32
Thanked 559 Times in 541 Posts
Default

Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I suspect it is not you. But there's a number of forum members in Boston who I bet will tell what they are seeing.
__________________
- Ira
Offline  
Old 11-04-2007, 04:09 PM   #6 (permalink)
Knows Where the Search Button Is
 
ExGMan's Avatar
 
Join Date: Mar 2007
Location: Chestnut Hill, MA, USA
Model: 9000
Carrier: AT&T
Posts: 37
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default

I'm on the 17th floor of a building about 1.5 miles from downtown Boston and have never had anything less than 5 bars. Perhaps they're doing some sort of maintenance or have another system issue. I'd think someone else in Boston or my area might have posted if it were a system outage. I guess I'll have to wait until CS opens at 8AM.
Offline  
Old 11-04-2007, 04:46 PM   #7 (permalink)
EPIC MOD
 
ezrunner's Avatar
 
Join Date: Mar 2006
Location: Virginia Beach
Model: ZED10
OS: DOS 3.1
PIN: INK STICK
Carrier: Tmobile
Posts: 12,214
Post Thanks: 9
Thanked 6 Times in 6 Posts
Default

Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Yup ATT customer service is closed on sundays they do have an after hours number but you'd have to go to a store to get them to call in!
__________________
ZED 10
Offline  
Old 11-05-2007, 03:07 PM   #8 (permalink)
Knows Where the Search Button Is
 
ExGMan's Avatar
 
Join Date: Mar 2007
Location: Chestnut Hill, MA, USA
Model: 9000
Carrier: AT&T
Posts: 37
Post Thanks: 2
Thanked 2 Times in 2 Posts
Default Network/Tower Issues

FWIW, turns out it was a localized network or tower issue which interrupted all data transmission through one particular site. Seems to have been caused by the remnants of Hurricane Noel. Back to normal now.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Jelenko Commodore Calibration Kit parts #41
$85.0
Jelenko Commodore Calibration Kit parts #41 pictureMCR Safety 600JXL Commodore PVC/Non-Woven Polyester/Nylon Jacket w/ Hood XL
$29.99
MCR Safety 600JXL Commodore PVC/Non-Woven Polyester/Nylon Jacket w/ Hood XL picture1PCS x MOS 6569R3 Video Chip IC for Commodore c64 G C II MOS
$25.0
1PCS x MOS 6569R3 Video Chip IC for Commodore c64 G C II MOS picture4x KM4164B-12 Fast 120ns 64Kx1Bit DRAM IC 4864 3764 Apple Commodore 64 128 Oric
$5.55
4x KM4164B-12 Fast 120ns 64Kx1Bit DRAM IC 4864 3764 Apple Commodore 64 128 Oric pictureRETRO CALCULATORS TEXAS INSTRUMENTS 38G, COMMODORE SOLID STATE KEYSTONE
$153.41
RETRO CALCULATORS TEXAS INSTRUMENTS 38G, COMMODORE SOLID STATE KEYSTONE picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.