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Old 11-07-2007, 05:56 AM   #1 (permalink)
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Unhappy Receive delay after BES 4.1.4 upgrade

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Sorry - reposted in BES Admin Forum

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Hi.

We upgraded our BES to 4.1.4 to enable HHs to open Office 2007 files. There is now a constant delay on HHs receiving email - normally up to 10 mins after the user mailbox receives the email. Seems to be just a receive delay as sending from HH unaffected. Using Exchange 2000.

Anyone else had this?

Thanks
Andy

Last edited by redcon : 11-07-2007 at 06:03 AM. Reason: Wrong forum
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Old 11-07-2007, 06:02 AM   #2 (permalink)
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Quote:
Originally Posted by redcon View Post
Hi.

We upgraded our BES to 4.1.4 to enable HHs to open Office 2007 files. There is now a constant delay on HHs receiving email - normally up to 10 mins after the user mailbox receives the email. Seems to be just a receive delay as sending from HH unaffected. Using Exchange 2000.

Anyone else had this?

Thanks
Andy
I dunno what HHs are, but when we went to 4.1.4 we discovered mail being delivered to outlook first from Exchange 2007 and a 5-15 second delay then to Blackberrys.

This isn't the right place to post this as it should go in the BES Corner. I also asume you have the $4000 patch for Exchange 2000 or you guys don't use the Calendar.
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Old 11-07-2007, 06:12 AM   #3 (permalink)
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I've reposted in Admin

HH = handhelds. Saw someone else use HH here so thought it was expected

We've got away without the patch - don't think it's such a problem in UK
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