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Old 11-10-2007, 09:53 AM   #1 (permalink)
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Join Date: May 2005
Location: Toronto, ON, Canada
Model: 9700
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Default 8800 phone volume problem

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I have perfect sound quality on my 8800 except when I get a call when I'm already on another one. At that time, whether I accept, hold or ignore the call, the volume drops significantly and I can barely hear the other party. It doesn't matter whether I continue with the original caller, or take the new one. It also does not matter whether I put the original caller on hold, drop the original call, or ignore the new one. It also does not matter whether I'm using a headset or holding the phone to my ear. The other party can hear me well, but the volume drops so much for me that I have to disconnect and call again. Painful!

While the volume is perfect ordinarily, it is only when I get a call when I'm talking to another person that this happens. Very frustrating. Any help will be greatly appreciated
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Old 11-11-2007, 11:46 AM   #2 (permalink)
Knows Where the Search Button Is
 
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40 views and no reply....is this a unique problem? Any experts out there with guesses as to what *could* be wrong? Thanks in advance...
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