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Old 11-11-2007, 01:59 PM   #1 (permalink)
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SOS - My BB8820 is displaying a yellow smiley in the right hand corner indicating I have 1 BB instant message. I cleared all of those messages but this icon will not disappear. I recycled the phone by turning off and on. How can I get rid of this icon? What do I need to do to reset it?

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Old 11-11-2007, 03:07 PM   #2 (permalink)
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It's a known glitch of the 4.2 OS ... Pull your battery out wait a couple seconds and then put it back in, that will solve your problem.
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Old 11-11-2007, 08:21 PM   #3 (permalink)
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Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Unfortunately, as just mentioned, you will need to do the battery pull. Unlike a regular PC, you do not have other options.
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