BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-11-2007, 01:59 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2007
Model: 9700
PIN: N/A
Carrier: AT&T
Posts: 43
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default reset BB IM

Please Login to Remove!

SOS - My BB8820 is displaying a yellow smiley in the right hand corner indicating I have 1 BB instant message. I cleared all of those messages but this icon will not disappear. I recycled the phone by turning off and on. How can I get rid of this icon? What do I need to do to reset it?

Thanks
Offline  
Old 11-11-2007, 03:07 PM   #2 (permalink)
BlackBerry Blooded
 
jsntrenkler's Avatar
 
Join Date: Aug 2007
Location: Tucson Arizona
Model: 9630
OS: 4.7.1.40
PIN: ????
Carrier: Verizon Wireless
Posts: 1,271
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It's a known glitch of the 4.2 OS ... Pull your battery out wait a couple seconds and then put it back in, that will solve your problem.
Offline  
Old 11-11-2007, 08:21 PM   #3 (permalink)
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts
Default

Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Unfortunately, as just mentioned, you will need to do the battery pull. Unlike a regular PC, you do not have other options.
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.