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Old 11-12-2007, 02:27 PM   #1 (permalink)
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Angry 8820 Call Forwarding Problem

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As a small businessman here in the U.K. I recently upgraded to a Blackberry 8820 with my existing provider ORANGE.
I'm beginning to wish I had simply stayed with my trusty Palm Treo 650!!
I really like the functions and excellent email facility that the Blackberry offers BUT the there is absolutely no way that one can divert [RIM call it Call Forwarding] calls on either Line 1 of Line 2.
Having spoken to the National Sales Manager at RIM, I am assured that the problem lioes with Orange. In turn Orange say that it must be an instrument issue - so they have repalced the 'phone 3 times in a month. A kind hearted member of the Orange Executive Management has become involved - however he has drawn a blank with the Orange Technical Section.
It would appear that no one in Orange knows how to solve the problem - surely I am not the only Blackberry 8820 owner with this problem - or am I?
Replies would be greatly appreciated.
Regards
BarryBil
a.k.a. Frustrated and Furious Orange business customer
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Old 11-12-2007, 02:36 PM   #2 (permalink)
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BarryBil, welcome to the BBForums.

If understand you, you are wanting to simply forward all calls into your BB to another number? Please explain further, if not, what it is you are attempting.
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Old 11-12-2007, 05:18 PM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
BarryBil, welcome to the BBForums.

If understand you, you are wanting to simply forward all calls into your BB to another number? Please explain further, if not, what it is you are attempting.
I also have the same problem with a BlackBerry 8800 on Orange UK. I do not have the option for "forward all calls" - all I have is "if busy", "if no reply" and "if not reachable".

Seems to only be a problem with Orange UK handsets....
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Old 11-12-2007, 05:25 PM   #4 (permalink)
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Barry check the thread on UKBF as I have solved the problem
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Old 03-02-2008, 05:39 AM   #5 (permalink)
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Default 8820 Call Forwarding Problem

Quote:
Originally Posted by cde3879 View Post
Barry check the thread on UKBF as I have solved the problem
Dear cde3879,

Can you please provide the link to UKBF thread where you have provided the solution to this problem?

I am having the same problem and wanted to check the solution.

thanks,
malikasi
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Old 03-03-2008, 02:51 PM   #6 (permalink)
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Could this be an Orange OS related problem?
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