is there anyway to remove the it policy?
I have run the java loader as well as app loader. None is working.

Please help.

You can remove the IT Policy on your non-work-supported Blackberry by following these directions:

Remove IT Policy - BlackBerryFAQ

However, if you are connected to a company BES, the next time your device communicates with the BES, the IT Policy will come right back. And removal of the IT Policy can be grounds for the unemployment line.

Thank you for helping me remove the IT policy.

Now that IT policy has been removed, I still can't change the pin # at rogers.com/bis from old pin to new pin.

Please help

You'll need to contact Rogers then.

Where did you get the device?

ebay

I would recommend contacting Rogers and making sure it wasn't reported lost or stolen. If it hasn't been, they should be able to help you.

If it has, they can help get it back to the rightful owner.

may i ask how they can help me?

instead of trying to change pin, i try to make a new account, it says the account is already associated with the pin

They can release the PIN so you can associate it with your account. Or you can also contact the person you bought it from and ask them to do it.