11-17-2007, 12:25 PM
Join Date: Oct 2007
Carrier: Sprint PCS
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| | 8830 - Missing calls as they go straight to voicemail
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First off, I am really pleased with my 8830 World Edition through Sprint. It's my first Blackberry and am wondering why I didn't purchase one years ago.
That said, I am having a peculiar problem that I have only been able to find one (possibly) related post about on this forum.
It has to deal with my 8830 missing calls and text messages, specifically on the Sprint PCS network. It happens mostly at night. I keep the phone nearby as it is my home and business phone but I have been missing calls at an alarming rate (again, mostly at night).
It seems to happen more often than not after placing the phone in either "Quiet" or "Phone Only" mode I will no longer receive calls. For example, last night I went to the movies and turned the volume setting to "Off". After the movie let out, I put the volume back to "Normal" setting. Yet, even after doing so, I found out the following morning that I had missed calls, text messages, and a voicemail while the phone was in "Normal" setting! The phone will work fine throughout the day, by the way.
The problem becomes resolved when I manually turn power off and back on. I will then find the voicemail indicator, missed calls, and missed text messages. Sometimes, in fact, even without power recycling, the messages will appear the next morning - even though they were left with my phone the night before.
I've checked to make sure that the "Auto On/Off" feature is disabled. I can't figure it out. Some people have hinted that is a CDMA and/or Sprint cell tower issue but I've never had this issue with previous phones on the Sprint network.
Has anyone had similar experiences with their 8830s? I'm ready to call Sprint about the matter but I know they will be of no help.