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Old 11-18-2007, 05:29 PM   #1 (permalink)
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Default Lots of questions about my 8830 HELP!!!

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So here are a few of my questions.. I came from the Palm OS world.

1. I have been told theres a way to forward my outlook to the blackberry and send/receive emails without my company having BES. True? If so how do I do this?

2. I have also been informed I can link this phone to my laptop using the bluetooth feature... true?


I guess I will start there and branch off after these get answered... Thanks
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Old 11-18-2007, 05:47 PM   #2 (permalink)
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Quote:
Originally Posted by grayjeff View Post
So here are a few of my questions.. I came from the Palm OS world.

1. I have been told theres a way to forward my outlook to the blackberry and send/receive emails without my company having BES. True? If so how do I do this?

2. I have also been informed I can link this phone to my laptop using the bluetooth feature... true?


I guess I will start there and branch off after these get answered... Thanks
1.) True. You can use BIS (Blackberry Internet Service) this can access your email via the web and forward and reconcile with the handheld. You can forward email using a rule to your BIS email account. You can also use the desktop redirector if there in no external access to your email.

2.) Yes it can be accomplished. I cannot provide the specific steps without know about your PC bluetooth capabilites.

For information on BIS see

General BIS FAQ - BlackBerryFAQ

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Old 11-18-2007, 05:51 PM   #3 (permalink)
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i am unfamiliar with BIS and all this new stuff...

Are you saying that I create a BIS account once I setup the package with Sprint, then mirror it or something to reflect my Outlook email? Hows that work, and then just somehow forward my PC outlook to the blackberry? Does that mean I would have to go to like the Web URL to access company email everytime or would it appear in the "inbox"?

thanks,

Jeff
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Old 11-18-2007, 06:15 PM   #4 (permalink)
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Welcome to the forums.

You would create your BIS account and then add all of your email personal email accounts to fwd the mail to your Blackberry. For example, if you have a charter.net account, you would click 'add account' in your BIS account and add the necessary credentials for your charter.net account.

After that happens some 'service books' for that account will be sent from the BIS account to your Blackberry (it knows your Blackberry since you have to enter your ESN and PIN on the BIS site).

Once that happens, you will see a new icon on your BB for that email account. If you have more than 1 email account (@yahoo.com, @hotmail.com, etc), and you set them all up, you will get 1 icon for each account.

You already have a 'Messages' icon where your company (BES) email is delivered. Addtionally, your BIS email will also show under this icon, as well as the individual icons (no way around that....sorry).

Keep in mind that you company may put restrictions on your device so that you can receive email from your personal accounts, but you will not be able to send AS those accounts. If that is the case, you will not see those icons for the personal accounts and you will only be able to see the personal email in the Messages icon.
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Last edited by juwaack68 : 11-18-2007 at 06:16 PM.
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Old 11-18-2007, 06:20 PM   #5 (permalink)
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Still a little confused... i would setup my BIS with my company email addy?

(jeff@futurenetworking.com) and then it would do its thing...

OR

I need to go into my company outlook and Forward the Outlook to my blackberry email addy's then send it as (jeff@futurenetworking.com) so it appears the same?

Is there a product out there I can purchase(even monthly) that can setup its on BES without my company investing in the product.. or do I just need to go back to a Windows Based or Palm based phone to use IE to even reach the web access for company email?
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Old 11-18-2007, 06:25 PM   #6 (permalink)
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I totally missed the part in your first post about your company NOT having a BES...my apologies.... We have a BES so don't have to do an end run around the middle to get company email.

This may help you out. Substitute 'BIS' where you see 'BWC' (BWC is the old Blackberry Web Client, which has been renamed to Blackberry Internet Service).

Methods of Receiving Email on BlackBerry - BlackBerryFAQ
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Old 11-18-2007, 06:28 PM   #7 (permalink)
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After reading that would just using the Redirector work?

How would I reply

Thanks for all the help!
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Old 11-18-2007, 06:32 PM   #8 (permalink)
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The redirector would work - but you have to leave your PC on (and Outlook running) in order to get your mail in a timely manner. At least that's how it used to work...haven't used it in 3 years.

I'm going to have to defer this to those that have used BIS more extensively than I. Perhaps also do a search for soemthing like 'Company email POP IMAP' and see what you can find.
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Old 11-18-2007, 06:51 PM   #9 (permalink)
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If you can access your work email externally via the web. Either POP or OWA you should be able to set up BIS to receive and send messages with reconcilliation. If you have Outlook OWA you should just be able to follow the instructions on the BIS site (they are very simple and straight forward). The redirector will work but you will not get attachments and as Juwaak stated you will have to leave it running on your PC all the time. You can use DeskTop manager to synch your contact and you calendar in either scenario.
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Old 11-18-2007, 06:57 PM   #10 (permalink)
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Wouldn't this best be setup as posted by Juwaack in #4 above? Get your BIS account from Sprint, and setup all your email accounts direct to your BlackBerry.
How to add / delete email addresses - BlackBerryFAQ

Bluetooth sync to your PC...
How to use the Native Bluetooth Drivers with Most Bluetooth Adapters

(It's so much easier to just use your USB cable).

Good luck.
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Old 11-18-2007, 07:15 PM   #11 (permalink)
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Hey JS,

I just posted in response to Juwaak's last post. Clarifying that the redirector will require synching manually for calendar and contacts. The BIS was just my 2 cents. Yes, all of the information they need is in the posted links if they read them and follow them.

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