BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-19-2007, 08:20 AM   #1 (permalink)
New Member
 
Join Date: Nov 2007
Model: 7100
PIN: N/A
Carrier: vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8700 - emails

Please Login to Remove!

Hello!

We use a BES server, but only for authenticating and sending emails to the device.

I have an odd problem, where a device is enabled for data with our carrier [ vodafone] however, won't recieve any emails, and can only SEND when connected to the laptop, it's configured for with it's profile enabled?

Anyone got any ideas?

Thanks
Offline  
Old 11-19-2007, 08:40 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Perfect Storm's Avatar
 
Join Date: Dec 2006
Location: Ottawa
Model: 8900
OS: 4.6.1.114
Carrier: Rogers
Posts: 2,467
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you tried a battery pull? Has the device been through Enterprise Activation?
__________________
www.petermac.ca - Photo wallpapers only in BlackBerry Internet Browser
www.BBeXtras.com - Photo wallpapers sent to your BlackBerry
BlackBerry Themes
Offline  
Old 11-19-2007, 09:23 AM   #3 (permalink)
New Member
 
Join Date: Nov 2007
Model: 7100
PIN: N/A
Carrier: vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Perfect Storm View Post
Have you tried a battery pull? Has the device been through Enterprise Activation?

For some reason, or i'm doing it wrong, we don't use Enterprise activation, just sync with the laptop, and off they go?


I've tried to do an enterprise activation [ i've done this in previous jobs i've been in as the norm ] here they don't use it?

Help.
Offline  
Old 11-19-2007, 11:49 AM   #4 (permalink)
New Member
 
Join Date: Nov 2007
Model: 7100
PIN: N/A
Carrier: vodafone
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Fixed this!

Apparently dual provisions are required, and once Vodafone amended it to just DATA, and not voice, this fixed it.


Bizarre.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.