Originally Posted by floz23
Sigh, Verizon never ceases to amaze me.
I was having problems with vznav, it would show the splash screen and exit. They told me I'd have to wipe my device. Luckily I tried your directions; It worked.
I should also note, I am NOT on BES.
Well i have now done a javaloader - usb wipe, reloaded .176 OS, re- downloaded VZnav... and it STILL wont work! Those two permissions remain deny and can't be changed!
Does anyone have ANY idea what the difference may be between the two devices? I would think that after a java wipe and reload, they would be the same...
I am on the phone with Verizon 3rd level technical support now (the HIGHEST I'm told...) and they are baffled. Update:
We did yet another usb wipe while their tech was on the phone, reprovisioned the VZnav feature, reactivated, re-downloaded VZnavigator and then checked the permissions and no joy.. we are still unable to change those two permissions.... We tried the VZnav application just to be sure and it has the same problem....splash screen for 1-2 seconds and then bombs out, returning to the main menu.
At this point they are turning the issue over to their NRB (Verizon Network Repair Bureau) I told him I want a new device. If mine isn't fixed by Tuesday of next week they will send another device out.